Field Solutions Architect at Jobgether – United States
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About This Position
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Field Solutions Architect in United States.
This role provides a unique opportunity to serve as a technical leader in detection-focused solutions across both pre-sales and post-sales engagements. You will drive customer success by designing, implementing, and validating detection strategies while ensuring platforms are configured optimally for diverse environments. Acting as a trusted technical advisor, you will lead trials, demos, and proof-of-concepts for mid-market clients, bridging technical expertise with customer-facing problem-solving. Collaboration with cross-functional teams—including Sales, Product, and Engineering—will be key to refining detection capabilities and elevating customer satisfaction. The position is dynamic, fast-paced, and ideal for a proactive individual who thrives on hands-on technical challenges and real-world impact. You will have direct influence on both product adoption and security outcomes for clients.
- Lead detection-focused trials, demos, and proof-of-concepts for mid-market customers, ensuring successful platform adoption.
- Provide technical guidance throughout the sales cycle and post-sales deployment, following best practices and optimizing detection strategies.
- Design, test, and validate detection logic aligned with customer environments, investigating missed alerts and tuning efficacy.
- Collaborate with Product and Engineering teams to refine detection coverage, report findings, and improve platform capabilities.
- Assist with client escalations, maintaining a structured, customer-first approach to problem resolution.
- Act as a trusted advisor to customers, translating technical needs into actionable solutions and demonstrating platform value.
- Maintain thorough documentation and provide insights for continuous improvement of detection processes and workflows.
- 3+ years of experience in security engineering, detection engineering, solutions engineering, or a similar technical, customer-facing role.
- Strong hands-on experience with detection and investigation workflows, including design, testing, and validation of detection logic.
- Ability to configure platforms and develop detection strategies across diverse technical stacks and threat models.
- Proven experience leading technical trials, demos, and proof-of-concepts in a consultative, advisory capacity.
- Strong problem-solving skills with experience investigating missed alerts and tuning detections for efficacy.
- Excellent collaboration and communication skills, capable of working cross-functionally with Sales, Product, and Engineering teams.
- Comfort operating in a fast-paced, high-growth environment while balancing technical depth with timely execution.
- Familiarity with security tools, cloud environments, or detection platforms is a plus.
- Proactive, curious, and resourceful mindset with a focus on improving detection coverage and customer outcomes.
- Meaningful equity participation to share in company success.
- Remote-first culture with flexible work arrangements.
- Flexible PTO, parental leave, and comprehensive health benefits.
- Opportunity to work in a high-growth environment with immediate impact and visibility.
- Collaborative, innovation-driven team culture focused on solving real-world security challenges.