Experience Admin at Southwest Church – Indian Wells, California

WHO WE ARE

OUR FOCUS

Wellspring Church is focused on discipling people to become committed followers of Jesus Christ. We desire all members of Wellspring to be:

• PLANTED - The Call to Salvation
• ROOTED - The Call to Foundation
• GROWING - The Call to Maturation
• GOING - The Call to Multiplication

OUR VALUES

We are FAITHFUL - We love Jesus! Our gospel-centered church will be driven by our gospel- centered team. We will aim for faithfulness to Jesus, Jesus’ Word, and Jesus’ will above all else. (1 JOHN 4)

We are FAMILY - Our families are our first ministry not the church. Our families will love the church and never feel like they have to compete with the church. So we’ll honor the Sabbath, honor time away from work to invest in our families, and encourage our people to do the same. (1 TIMOTHY 3)

We are FUN - Laughing, enjoyment, and celebration is gonna be normal here. Our calling is a serious one, but it is not one that is without amazing fun! (ECCLESIASTES 8)

We are FREE - We are a team on a mission. And you’re free to make that mission happen! We let thoroughbreds run. We’ll give you the play and make sure you’re free to run it. Our team is free to lead. Free to speak. Free to innovate. Free to fail. All for the purpose of achieving the mission God has given us. (GALATIANS 2)

We are FORGIVING - Sin is serious and we won’t let it remain in the camp. We will constantly forgive one another because we’ve been forgiven. When conflict happens, we’ll address it quickly, respond graciously, and move forward by keeping short accounts with each other. (MATTHEW 18)

We are FLEXIBLE - We embrace change! There are no sacred cows here, just a sacred goal to make Jesus famous! We’ll be geared to the times but anchored to the rock. (MARK 2)

We are FORTHRIGHT - We want to bear much fruit! And because ministry is hard to measure we’ll allow iron to sharpen iron to make one another better! So we’re gonna be forthright. Because fearless feedback yields fruit! (PROVERBS 27)

SUMMARY

Provides essential administrative support to the teams that shape the worship, production, communications, online, and video experience at Wellspring Church. This role works in collaboration with other team members and supports the Experience Pastor in helping fulfill the responsibilities placed upon the Experience team by Wellspring Church.

KEY RESPONSIBILITIES

Administrative Support

• Manage scheduling, meetings, and communication for the Communications, Video, Online Ministry, and Production teams
• Serve as the initial ambassador for the Experience team by fielding initial phone calls, walk-ins and email inquiries.
• Maintain shared calendars, project timelines, and team task lists
• Assist with ordering supplies, tracking expenses, and processing invoices

Team Coordination

• Coordinate team meetings, take notes, and follow up on action items
• Support cross-functional planning between departments for Sundays and special events
• Help organize volunteer communications and appreciation efforts

Content & Project Support

• Assist with digital file organization, copyediting, and project tracking
• Maintain internal documentation such as style guides, branding guidelines, and SOPs
• Help coordinate deliverables for church events, both in-person and online

Sunday & Event Support

• Be available on Sundays and during key events to assist the Experience team with logistics and coordination
• Help ensure all ministry teams are supported and equipped before services begin

Department Specific Responsibilities

Video

• Manage receipts for purchases
• Manage schedule for shoots and due dates
• Needs to work closely with Executive Assistant for Senior Pastor’s schedule

Communications

• Provide administrative assistance to the Communications Director, including scheduling meetings, managing correspondence, organizing departmental files and submitting invoices.
• Purchasing paper, toner, and other supplies for the print shop in coordination with the Communications Lead.
• Prepare printed materials for the Weekend Vision Casting (scripts, promo cards - that the vision caster reference)
• Schedule vision casters in Planning Center in coordination with the Communications Director

Online Support

• Coordination with Executive Assistant, Video Director & Online Pastor for Pre & Post, HFT, Podcast & other studio shoot calendaring, coordination & communication.
• Planning Center Church Online Volunteer coordination & scheduling.
• Monthly credit card purchases & subscriptions

QUALIFICATIONS

• Able to work collaboratively with other department teams to support the ministry of Wellspring Church.
• Must be a proactive self-starter, creative problem solver and team player.
• Understanding of confidentiality and proper care of personal information.
• Knowledge of computer applications such as Word and/or Pages, Excel and/or Numbers, PowerPoint and/or Keynote, etc.
• Strong administrative, organizational, and time-management skills
• Proficiency with email, project management tools (like Monday.com), and cloud-based systems (e.g., Google Drive)
• Experience working with creative or ministry teams preferred
• Excellent written and verbal communication skills
• Able to work independently and collaboratively
• Flexible and calm under pressure, especially during live services or events
• Willingness to work Sundays, evenings, or weekends as needed
• Physical requirements: Constant periods of sitting and repetitive motions. Occasionally able to lift or move up to 20lbs and standing or walking.