Housekeeping Supervisor at Next Generation Staffing – Chicago, Illinois

Your Next Move Starts Here
Next Generation partners with some of the most recognized names in hospitality — from Hilton-branded properties to premier hotel and restaurant groups — placing leadership talent where standards are highest and expectations don't bend. When our clients need someone to run the floor, they call us.
Our client, a luxury hotel in Chicago, IL, is looking for a Housekeeping Supervisor who doesn't just manage a team — they set the standard. This is a hands-on leadership role for someone who walks a floor and sees what others miss, who holds people accountable without losing their trust, and who understands that in luxury hospitality, the room is the product.
You'll oversee daily housekeeping operations, lead and develop a diverse team, manage quality across every guest-facing and back-of-house space, and serve as the critical bridge between staff and hotel management. Bilingual fluency in English and Spanish is required — your ability to communicate clearly across the entire operation is essential to the role.

What You'll Do
Team Leadership & Operations

Supervise, train, and schedule housekeeping staff across all shifts — ensuring full coverage for guest rooms, public areas, and back-of-house spaces
Run daily pre-shift briefings: assign rooms and areas, set expectations on quality and timing, and address any operational priorities
Conduct routine and spot inspections of guest rooms, hallways, lobbies, restrooms, elevators, stairways, locker rooms, and all common areas — luxury standards, every time
Coach and develop team members on proper cleaning techniques, chemical safety, equipment handling, and guest interaction protocols

Facility Standards & Quality Control

Ensure every room is serviced to brand standards: bed-making, linen replenishment, bathroom detailing, dusting, vacuuming, and full restocking of guest amenities
Oversee deep-cleaning schedules for carpets, upholstered furniture, draperies, windows, walls, ceilings, and woodwork — coordinating specialty equipment as needed
Monitor the condition of driveways, garages, pool areas, and exterior common spaces, directing staff to maintain curb appeal at all times
Ensure window treatments, draperies, and blinds are properly hung, cleaned, and maintained throughout the property

Inventory, Supplies & Logistics

Manage par levels for linens, towels, toiletries, cleaning supplies, drinking glasses, writing materials, and all guest-facing amenities
Ensure housekeeping carts are properly stocked, organized, and clean at the start and end of every shift
Sort, count, and inspect clean linens; oversee proper storage in linen closets and coordinate laundry operations as needed
Track supply usage, flag shortages early, and coordinate timely reorders with purchasing or management

Communication & Reporting

Serve as the bilingual liaison between housekeeping staff and hotel management — ensuring directives, feedback, and policy updates are communicated clearly in both English and Spanish
Document and report property damage, maintenance issues, theft, safety hazards, and guest lost-and-found items to the appropriate department
Enforce health, safety, and sanitation standards across the department and ensure compliance with hotel and regulatory protocols
Manage waste disposal operations, ensuring proper handling and transport of trash and recyclables
What You Bring

Minimum 2 years of housekeeping experience in a hotel or hospitality environment, with at least 1 year in a supervisory or lead role
Bilingual fluency in English and Spanish — spoken and written, non-negotiable
Proven ability to lead, motivate, and hold a team accountable while maintaining a positive, professional work environment
Strong knowledge of luxury housekeeping standards, cleaning protocols, chemical safety, and commercial equipment operation
Excellent prioritization, time management, and organizational skills — you manage competing demands without dropping the standard
Professional demeanor with sharp attention to detail, a sense of urgency, and a guest-first mentality
Self-directed and adaptable — comfortable working independently and pivoting with shifting priorities in a fast-paced property
Physically capable of standing, walking, bending, reaching, and lifting up to 25 lbs throughout a full shift across multiple floors

Schedule & Physical Requirements
This is an on-site position requiring flexibility to work weekends, holidays, and varied shifts based on business demands. The role is physically active — you're on your feet, on the move, and across the property throughout the day.

Why Next Generation

Weekly pay — no waiting around, you get paid every week
Leadership-level placement — step into a role with real authority at a luxury property
Access to top-tier clients — work with leading hotel brands that invest in their housekeeping operations
Professional growth — build your management résumé in a high-caliber hospitality environment
A team that has your back — we handle the logistics so you can focus on running your floor
Ready to lead at the luxury level?
Apply today and set the standard where it counts.
Next Generation Recruitment & Staffing Agency, LLC
Chicago,IL | Placements Nationwide