Manager of Workforce Planning at PSA Airlines, Inc. – Charlotte, North Carolina

Let your career take off with PSA Airlines

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

• Travel privileges on the American Airlines global network
• A generous vacation plan designed to let you enjoy your travel perks
• 401(k) with company match
• American Airlines Group (AAG) profit-sharing and bonus opportunities
• A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
• Premium dental coverage
• Vision plan options provided, including a plan that covers both glasses and contacts every year
• Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
• Access to 24-hour virtual urgent care services
• Family planning and fertility treatment
• LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
• Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
• Flexible Spending Accounts for both Health Care and Dependent Care services
• Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional

• Lead team in engineering robust staffing models for Crew, Technical Operations, Stores, and training related workgroups.
• Lead the workforce planning review of proposed flight schedules and provide structured feedback to American regarding staffing supportability, risks, and tradeoffs.
• Champion a team responsible for delivering workforce and flight schedule plans that drive best in class operational performance and cost efficiency.
• Partner with Crew Planning and Labor Relations to ensure vacancy bids and base balancing activities are contractually compliant and operationally sound.
• Provide direct leadership for Workforce Planning Analysts, ensuring consistent analytical standards, prioritization, and accountability.
• Identify workforce related risks (e.g., base imbalances, training bottlenecks, attrition volatility) and proactively develop mitigation strategies.
• Lead workforce related variance analysis, reconciliation, and reporting, clearly communicating impacts and tradeoffs to senior leadership.
• Support annual and ad hoc planning exercises related to budget development, schedule changes, and operational resiliency.
• Responsible for the Company’s Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
• Performs other duties as assigned.
  

• Bachelor’s degree in Operation Research, Industrial Engineering, Applied Math, Computer Science, Finance, Data Analytics, Business Administration, or related field.
• 5+ years of leading workforce planning in a complex multisite operation.
• Previous experience leading data driven decision making.
• Demonstrated experience developing workforce models and executing staffing decisions.
• Ability to manage competing priorities in a fast paced, operationally critical environment.
• Competence to influence others through outstanding interpersonal skills, collaboration, and negotiation skills.
• Ability to speak/read/write in English.
• If hired, must be able to demonstrate that you are authorized to work in the U.S.

• Advanced degree in Operation Research, Industrial Engineering, Applied Math, Computer Science, Finance, Data Analytics, Business Administration, or related field.
• Experience leading a team.
• Knowledge of airline industry.
• Knowledge of PSA’s collective bargaining agreements.