Human Resources Manager at Leo Facilities Maintenance – Chicago, Illinois

Summary

The Human Resources Manager is responsible for overseeing the day-to-day HR functions for a designated business unit, with a strong focus on employee relations, operational support, and alignment with business objectives. This role partners closely with the Business Unit Leader and/or Operations Manager to drive a positive employee experience, ensure compliance, and support organizational performance. This role will report directly to the Director, HRBP.

Key Responsibilities

Employee Relations & Engagement

• Serve as the primary HR contact for employees and managers within the assigned business unit
• Provide guidance and resolution on employee relations issues, including performance management, conflict resolution, and workplace concerns
• Promote a positive, inclusive, and compliant work environment
• Support employee engagement initiatives and retention strategies

Business Partnership

• Act as a strategic partner to the Business Unit Leader and/or Operations Manager
• Align HR practices with business goals and operational needs
• Provide coaching to leaders on people management, team development, and organizational effectiveness
• Support workforce planning and organizational design

HR Operations

• Partner with HR Ops Specialist on day-to-day HR functions including onboarding, offboarding, performance reviews, and policy administration
• Ensure compliance with federal, state, and local employment laws
• Maintain accurate employee records and HR systems
• Partner with HR shared services (if applicable) on payroll, benefits, and recruiting processes

Performance & Talent Management

• Support performance management processes, including goal setting, reviews, and corrective actions
• Identify talent gaps and partner on development plans
• Assist in succession planning and leadership development initiatives

Policy & Compliance

• Enforce company policies and procedures
• Conduct investigations as needed and ensure proper documentation
• Stay current on employment law and HR best practices

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)
• 7-10 years of progressive HR experience, with strong employee relations background
• Experience supporting a specific business unit, site, or operational team preferred
• Strong knowledge of employment laws and HR best practices
• Excellent interpersonal, communication, and conflict resolution skills
• Ability to influence and build relationships with leaders and employees at all levels
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred