ERP Systems Analyst at Electric Mirror LLC – Everett, Washington

Position Overview

This position is a technical resource for the ongoing development, implementation, and support of the Electric Mirror ERP systems and databases, and for all EM employees and operations supported thereby.

Essential Job Functions

• Complete roll-out of Epicor 11 (Kinetic) and related tools/platforms, working with user groups across Operations, Sales, and Finance to leverage underutilized Epicor functionality and identify and resolve inefficiencies and bottlenecks
• Provide ongoing user support of Epicor 11
• Determine and develop opportunities for automation and standardization of existing processes and reporting
• Recommend process improvements and Epicor configuration changes, and implement solutions upon Leadership approval
• Development and maintenance of new and existing objects in the various application systems that the IT department maintains, such as Epicor ERP and intranet reports (using SSRS)
• Work collaboratively with senior staff in the continuous development of embedded SQL queries within Microsoft Excel and SSRS reports for various company departments; creation of new reports with SQL data connections and/or Power Queries
• Creation of new dashboard/pre-joined database tables
• Automation of existing Excel spreadsheets via SSRS creation, where possible
• Development of dashboards, reports, and objects using a new reporting/BI tool (to be determined – e.g, Power BI, Tableau)
• Document processes and train users as needed
• Troubleshoot technical issues and work with the team to resolve issues
• Alignment with future AI and API integration

Required Education and Experience

• Bachelor's degree in computer science or information technology, or equivalent experience
• 4-5 years of experience working with information technologies and systems analysis; an integrated manufacturing environment is a plus
• EPICOR 11 experience strongly preferred
• Strong computer, hardware, software, and time management skills
• Strong written and verbal skills

Competencies

• Proven ability to assess business needs and translate them into relevant solutions
• Strong understanding and working knowledge of the principles and practices associated with SQL databases, and queries and reports developed from those databases
• Experience installing, configuring, documenting, testing, training, and implementing new applications and systems
• Excellent analytical, critical thinking, and creative problem-solving skills
• Ability to work under pressure and under tight deadlines
• Basic programming understanding
• Basic knowledge for AI/API implementation

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment.
Physical Demands

• This is largely a sedentary role and requires the ability to occasionally lift office products and supplies, up to 20 pounds.

Position Type and Expected Hours of Work

• Full Time
• Salary
• Day shift – 8:00 to 4:30 pm

Salary

• $95,000 - $115,000 annually

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance