REGIONAL PROPERTY MANAGER at Commonwealth – Spokane Valley, Washington

We are an established Oregon/Washington Real Estate Management & Brokerage Company that manages over 150 investment properties throughout Oregon and Washington. As a team, we accomplish objectives through integrity, leadership, communication, trust, loyalty, quality, and commitment. We are currently seeking a Regional Manager who will be committed to this same level of operational excellence. Our company offers exceptional benefits and a supportive work environment.

This position is a full time, exempt position. Regional Manager is responsible for the management of a portfolio of several real estate investment properties, primarily comprised of manufactured home communities.

Purpose for Position:

To build, improve and maintain relationships with tenants and employees, coordinate needed support services to effectively run the portfolio and meet or exceed financial and operational goals of the assigned sites.

The salary is 65,000 to 75,000 which is base pay, plus bonus potential.

Comprehensive Benefits package that includes:

Competitive Wage

Medical/Dental/Life Insurance

Flexible spending accounts – Cafeteria 125 Plan

401K Plan

Accrued personal days – 20 days per year

Qualifications/Requirements:

2 years business management and supervisory experience plus a minimum of 1 year in property management of apartment communities or manufactured home communities.

Current Real Estate license.

Computer literate (Microsoft Word, Excel, email, and internet skills).

Reliable transportation to get to worksites/valid state driver’s license. This position requires intermediate to extensive travel, some overnight travel.

Accessible 24/7, flexible work schedule.

Financial/mathematical aptitude. Budget preparation/financial planning.

Good to excellent verbal and written skills.

Well motivated, able to work both independently and part of a team

Major Accountabilities

Must develop good working relationships with company clients and staff supporting our clients.

Provide operations support to all properties in your portfolio and support for other communities when needed.

Assure that employee grievances and resident complaints are heard and resolved (with help from appropriate support employees as needed).

Staff Management - Provide direction to resident managers and to any company staff, to include (but not limited to):

Scheduling duties and responsibilities

Delegate tasks to employees as needed

Training

Enforce company policies and procedures

Providing annual reviews of employees and assessing wages and raises

Support the implementation of processes and procedures for associate task performance and ensure quality delivery of services to residents.

Ensure all compliance and training requirements are met in a timely manner.

Take a proactive role in communicating with clients/customers/owners and meeting their needs; meet with them regularly, listen to issues, provide support and technical expertise and solutions. Ensure complete customer satisfaction.

Be responsible for assigned sites and personnel seven days a week.

Be involved in the company by participating in a committee or participating in volunteer events sponsored by the company.

Complete monthly inspections of all portfolio properties

Administrative Management

Maintain good communication with support staff.

Efficiently interact and coordinate with regional and support staff to negotiate realistic deadlines for needed services.

Administer site safety program and risk management programs as appropriate to the site and corporate procedures.

Enforce company policies as outlined by the handbooks and executive memorandums

Financial Management

Prepare/manage the annual budget and meet financial goals including gross profitability.

Establish and recommend rental rates based on market analyses.

Review and approve accounts payable.

Ensure timely rent collection.

Maintain low delinquencies at each property.

Other duties as assigned or needed by the President or Vice President:

Responsible for knowledge and compliance of company policies and procedures.

Responsible for knowledge and compliance of health and safety procedures.

Enforce and comply with all policies and procedures as well as municipal, state and federal statutes and laws as outlined by company policy.