Service Technician II at Premier Truck Rental – Fort Wayne, Indiana
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About This Position
TheService Technician IIwill be a key contributor to ensuring the quality of our rental fleet is maintained throughout its rental lifespan. Working together with our team, you will be responsible for performing repair, maintenance, and service work on a range of vehicles in our customized rental fleet.
LOCATION
Onsite- Fort Wayne
COMPENSATION
Hourly rate of $23.80 + Overtime + Benefits that start day one
HOURS OF OPERATION
Monday through Friday 6:00 AM to 2:30 PM
RESPONSIBILITIES
- Perform repair, maintenance, and service work on rental fleet vehicles.
- Complete repair and maintenance tasks within set deadlines
- Understand recall and warranty information from OEMs.
- Utilize and read service manuals.
- Verify all repair and maintenance items are properly installed and complete workshop orders accurately.
- Understand PTR return, check-in, and QC inspection processes.
- Execute all quality and safety standards regarding repair and maintenance procedures.
- Perform electronic vehicle check-ins to capture all billable damages.
- Troubleshoot basic automotive mechanical and electrical problems.
- Prioritize safety, quality, and customer service.
- Escalate judgment calls to the department manager.
- Work with team members and department manager to improve repair and maintenance processes.
- 5S (Sort, Shine, Straighten, Standardize, Sustain): Implement and uphold 5S principles within the workspace to improve efficiency and organization.
REQUIREMENTS
MUST HAVE
- 2+ years of mechanical and/or electrical experience or currently enrolled in an automotive or electrical technical school.
- Maintain a good driving record and be properly licensed.
- Knowledge of and ability to use a variety of hand and power tools. Willingness to purchase required tools.
- Knowledge of and proficiency in using a variety of hand and power tools.
- Flexibility and adaptability to work under pressure in a fast-paced environment.
- Strong team player.
- Ability to work both inside the shop environment and outdoors.
- Ability to lift 50 lbs. and stand for extended periods.
- Basic written communication skills and proficiency in using a tablet.
NICE TO HAVE
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Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact, and resourcefulness.
At Premier Truck Rental (PTR), we invest in our people by offering competitive benefits, wellness programs, and growth opportunities designed to support you both professionally and personally.
Wellness & FitnessTake advantage of our on-site CrossFit-style gym, featuring a full-time personal trainer dedicated to helping you reach your fitness goals. Whether you're interested in group classes, virtual personal training, personalized workout plans, or nutrition coaching, weve got you covered.
Exclusive Employee PerksEnjoy a variety of additional benefits designed to make life a little easier and more enjoyable:
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PTR Swag & Uniform/Boot Allowance
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On-site Micro-Markets stocked with snacks and essentials
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Discounts on phone plans, supplier vehicles, mobile detailing, tools, and equipment
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Additional partner and vendor discounts
At PTR, we believe in rewarding success. Certain roles offer commission structures, bonuses, or profit-sharing opportunities based on performance. Incentive eligibility varies by position, so be sure to ask your recruiter about the compensation opportunities available for your role.
Comprehensive Benefits Starting Day One Premium healthcare coverage (medical, dental, vision, mental health & virtual healthcare)
401(k) matching and long-term financial planning support
Paid time off so you can recharge
Life, accidental death, and disability coverage
Ongoing learning and development opportunities
We partner with the Predictive Index behavioral assessment tool, which helps identify natural behavioral drives such as dominance, extraversion, patience, and formality. This tool supports hiring decisions, team development, and employee engagement throughout the entire employee lifecycle.
Culture & Connection More Than Just a JobAt PTR, we dont just build relationships with our customerswe build them with each other. Our tech-forward, highly collaborative culture is rooted in our core values.
Connect and engage through:
PTR Field Days & Team Events
The Extra Mile Recognition Program
PTR Text Alerts & Open Communication
Premier Truck Rental hires full-time, part-time, contractor, and intern positions depending on business needs.
Benefits eligibility varies by employment classification. Contractors, interns, and part-time employees are not eligible for the full-time employee benefits package.
Equal Opportunity EmployerPremier Truck Rental is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law