People Operations Coordinator at Nclusion – Palo Alto, California

About Nclusion
Nclusion is on a mission to provide traditional financial services to 1.4 billion people worldwide without access today. Without a secure way to save, invest, or transfer money, individuals are not empowered to accumulate short or long-term wealth. We're changing that by bridging the gap between traditional banking and the communities that need it most.
About the Role
As a People Operations Coordinator, you will support the execution of core people programs that enable employees and managers to succeed at Nclusion. This role focuses on coordination, consistency, and day-to-day delivery of people operations processes, ensuring programs run smoothly and data, tools, and documentation are accurate and up to date.
You’ll work closely with People Operations partners and business leaders to support performance cycles, manager enablement efforts, and workforce planning activities. This role is well-suited for someone early in their people operations career who is detail-oriented, service-minded, and eager to grow into broader program ownership over time.
What You’ll Do

• People Program Coordination – Support the execution of performance management cycles, including timelines, documentation, system updates, and employee communications.

• Manager & Employee Support – Assist with manager enablement initiatives by coordinating trainings, maintaining resources, and responding to routine manager and employee questions.

• Career Framework Maintenance – Help maintain career frameworks, leveling documentation, and role profiles; support updates and ensure materials are accurate and accessible.

• Compensation & Cycle Support – Provide administrative and operational support for merit and promotion cycles, including data preparation, audits, and coordination of materials.

• Workforce Planning Assistance – Support headcount tracking, org chart updates, and documentation to assist People Operations and leadership planning efforts.

• People Ops Operations – Maintain people systems, trackers, and documentation; ensure data accuracy and process consistency across the employee lifecycle.

What You Bring to the Table

• 1+ years of experience in people operations, HR coordination, or a related role.

• Strong organizational skills and attention to detail.

• Ability to manage multiple tasks and deadlines in a fast-paced environment.

• Clear written and verbal communication skills.

• A collaborative, service-oriented mindset and comfort working cross-functionally.

• Interest in building scalable, equitable people processes in a growing company.

Preferred Qualifications

• Experience supporting HR or people programs (performance, compensation, onboarding, or manager support).

• Familiarity with HRIS or people systems and basic data reporting.

• Desire to grow into broader people program ownership over time.

Benefits and Perks

• 📈 401k with a match!
• 🩺 Medical Insurance
• 🦷 Dental Insurance
• 👓 Vision Insurance
• 💸 Competitive compensation & equity – We believe in sharing success.
• ✈️ Flexible PTO – We focus on impact, not tracking vacation days. We encourage a minimum of 14 days.
• 🍽️ In-office lunch, team events & culture

CompensationThe base pay range for this role is $80,000 – $120,000 per year.