Dog Boarding Hotel Attendant at Its a Dogs Life MI Inc – Wixom, Michigan

Dog Boarding Attendant
Location: It’s A Dog’s Life Resort & Spa — Wixom, Michigan (Oakland County)
Department: Boarding • Reports to: Shift Leader / Operations Manager
Type: Full-time or Part-time (weekends/holidays required)
Position Summary
You’ll be the steady, detail-oriented caretaker behind a clean, calm, and comfortable boarding experience. From precise feeding/meds and spotless suites to timely welfare checks and great notes for pet parents, you ensure every overnight guest is safe, healthy, and feeling at home.

Key Responsibilities

Guest Care & Welfare
 Complete scheduled rounds and welfare checks; monitor appetite, elimination, stress, and sleep.
 Deliver accurate feeding per owner/vet instructions (meals, supplements, special diets).
 Administer medications per protocol; document doses in Gingr.
 Prepare enrichment/relief breaks; provide calm handling and decompression.
Sanitation & Facility Standards
 Clean/turn suites to hospital-grade standards (correct dilution, dwell times, PPE).
 Maintain clean aisles, laundry rotation, dishes, and odor control throughout shifts.
 Complete and log cleaning checklists; escalate maintenance needs.

Safety & Records
 Follow cross-contamination controls and isolation procedures; complete incident reports.
 Keep accurate records in Gingr (feeding/meds
otes), and shift handoffs that are clear and complete.
Client Communication & Teaming
 Write daily boarding updates/report cards with a photo and quick status.
 Support lobby handoffs as needed; be courteous, solution-oriented, and professional.
 Collaborate with Play Yard Coaches, Grooming, and Front Desk to keep days running smoothly.

Requirements
 6–12+ months animal-handling experience (boarding/daycare, shelter/kennel, vet assistant) preferred.
 Comfortable with feeding protocols, basic meds, canine body language, and low-stress handling.
 Tech: Gingr (or similar), checklists, and basic photo/video on mobile.
 Physical: stand/walk 6–10 hrs; lift/move 50 lb; work indoor/outdoor in all seasons; frequent bending.
 Reliable, coachable, detail-obsessed; communicates clearly and keeps calm under pressure.
 Preferred: Pet First Aid/CPR and Fear-Free/Low-Stress Handling (or complete within 60 days).
Summary of Duties (typical shift)
 Open/close boarding wing; safety walk; set up meals/meds/enrichment.
 Run rounds, relief breaks, feedings, meds, and laundry on schedule.
 Turn and sanitize suites efficiently; restock supplies.
 Document behavior/health notes & incidents; create report cards with a photo.
 End-of-shift reset and checklist sign-off.
 Note: This job description is not exhaustive and may be revised at any time by the employer.