Operations Manager – Low Voltage & Structured Cabling at Professional Cabling Solutions – Troy, Michigan

Operations Manager Low Voltage & Structured Cabling

Lead Operational Excellence in Commercial Cabling Join Professional Cabling Solutions as Our Next Operations Manager!

Position Title: Operations Manager Low Voltage & Structured Cabling
Company Name: Professional Cabling Solutions
Salary: $90,000 $110,000 per year + Performance Bonus
Employment Type: Full-Time
Location: Troy, MI
Industry: Commercial Construction / Low-Voltage Systems

Job Overview:

Professional Cabling Solutions is seeking a highly driven and experienced Operations Manager to lead and optimize our Michigan operations. This leadership role is responsible for driving performance across field operations, project execution, and administrative functions while ensuring adherence to company standards, profitability goals, and customer satisfaction benchmarks.

This is an ideal opportunity for a hands-on leader who thrives in fast-paced, service-driven construction environments and is passionate about building efficient teams, improving processes, and delivering consistent, high-quality results.

Who We Are:

Professional Cabling Solutions delivers advanced structured cabling and integrated low-voltage solutions for commercial clients nationwide. Our culture is built on integrity, accountability, and teamwork. We invest in our people through paid certifications, leadership development, and long-term career growth opportunities.

Key Responsibilities:

• Operational Leadership

  • Enforce company policies, procedures, and performance standards across field and office operations

  • Coordinate daily operations to maximize productivity and service efficiency

  • Track KPIs and implement corrective actions to maintain operational excellence

• Team Leadership & Development

  • Lead and supervise operations, project management, and administrative personnel

  • Hold teams accountable for quality, timelines, and productivity metrics

  • Support recruiting, onboarding, training, and career development initiatives

• Project & Service Execution

  • Oversee scheduling, workload distribution, and service delivery

  • Ensure projects are completed on time, within budget, and to quality standards

  • Assist with estimating and client communications as needed

• Financial & Business Management

  • Manage operational costs and improve profit margins through efficiency controls

  • Partner with senior leadership on budgeting, forecasting, and staffing strategies

  • Conduct quality audits and ensure system compliance and reporting accuracy

• Vendor & Partner Relations

  • Manage vendor performance and service-level expectations

  • Resolve escalations and ensure timely issue resolution

• Technical Oversight

  • Provide leadership with working knowledge of intrusion detection, access control, video surveillance, networking, and IP-based systems

  • Preferred experience with platforms such as Axis, Milestone, Genetec, Hanwha, Bosch, and ExacqVision

Qualifications:

• 8+ years of operational or project leadership experience (commercial construction or low-voltage preferred)

• High School Diploma or GED required

• Strong leadership, coaching, and performance management skills

• Proficient with basic computer systems and mobile technology

• Valid drivers license with clean driving record

• RCDD certification preferred (not required)

• Ability to pass background check and drug screening

Benefits:

• Career Growth: Paid training and certifications, Leadership advancement opportunities

• Compensation:Bi-weekly pay, Performance-based bonus, Employee referral bonuses

• Health & Wellness: Medical, dental, and vision insurance, HSA options, Life and disability insurance

• Work-Life Balance: Paid time off (vacation, sick, and holidays)

• Additional Perks: Company-provided smartphone or tablet, Safety equipment, Travel per diem when applicable

Schedule:

• Full-Time

• MondayFriday

Location:

• On-site in Michigan

• Regional travel may be required for project support

Equal Employment Opportunity

Professional Cabling Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.

A background check will be conducted in accordance with applicable laws.

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