Customer Service Spclst 2 at BHE Renewables, LLC – Davenport, Iowa

Job Description: The customer service specialist 2 is responsible for performing and providing analysis, technical support, training and oversight of various business support operations and initiatives, including accounts/invoice processing such as creation of CPA, PO, SPO, LSPO's and non-PO. Managing invoices from beginning to payment. Assist with personal computing, addressing internal and external inquires (web and phone based), assist with administrative functions for right-of-way group, and provide assistance with managing all executive document storage and BHER vehicle titles.
Responsibilities:

• Coordinate and complete process for accounts payable ensuring proper validation, accounting codes, authorization, timely payment and discount opportunities are fulfilled
• Initiate and prepare Contract Purchase Agreements (CPA) and Purchase Orders (PO) derived from vendor quotes and for yearly budgeting purposes
• Understands contract terms and company obligations
• Responsible for facilitation of contract redline reviews ensuring appropriate approval of contract changes, retention of executed contracts, and tracking of key contract terms by maintaining spreadsheets, shared repositories, and document/Power Purchase Agreement (PPA) libraries
• Responding to corporate communication channels (web and phone)
• Right of way administrative functions
• Prepare and review revenue invoices for accuracy according to energy market and power purchase agreement guidelines
• Verify billed/charged invoices for accuracy
• Assists in the development and implementation of training materials for new and existing processes related to business support functions
• Perform analysis related to energy and financial derivatives
• Assist in the research, analysis and implementation of procedures or updates to business support procedures and systems
• Assist in providing needed data in preparation of providing regular reporting to senior leadership
• Assist with personal computing functions
• Perform additional responsibilities and requested or assigned

Qualifications: Knowledge, Skills and Abilities

• Associate's degree in business, accounting, marketing, finance, mathematics or related field, plus one year of related work experience; OR four years of progressive, related work experience
• Experience communicating and presenting data-based information to management
• Experience with corporate reporting and financial document review
• Experience with ERP or financial systems

Preferred Qualifications:

• Experience in billing, invoicing, or accounts payable
• Experience creating purchase orders, contract purchase agreements, or similar procurement documents
• Familiarity with contract terms
• Experience in energy, utilities, or renewable energy industry
• Experience with Oracle systems

Core Competencies & Behavioral Attributes:

• Effective oral and written communication skills
• Competent with Microsoft Excel (create spreadsheets, navigate various tabs, use filters), Word, and Outlook
• Ability to work under pressure and effectively prioritize and handle multiple tasks and projects concurrently
• Effective research, analytical and problem-solving skills
• Outstanding degree of accuracy and attention to detail
• Successful candidates must be self-motivated and high achievers in a minimal supervised environment

Employees must be able to perform the essential functions of the position, with or without an accommodation.

Job Info

Job Identification: 10004583

Job Category: Customer Service

Posting Date: 2026-03-24

Apply Before: 2026-04-07T15:49:00+00:00

Job Schedule: Full time

Locations: 106 E 2nd St, Davenport, IA, 52801, US

Business: BHE Renewables, LLC