WellFit Program Manager at Sun City Lincoln Hills Community Association – Lincoln, California

Job Title: WellFit Program Manager

Reports To: Director of WellFit & Spa

Department: WellFit

Location: Lincoln, California (On-Site)

Employment Type Full-Time, Exempt

Pay Range $75,000-$100,000 per year

Benefits
Medical Insurance:
Provider (s):
*Kaiser HMO 0-40
*Kaiser HMO 1000-30
*Aetna HMO AVN 0-100-30
*Aetna NTL MCP 2000-80
*Coverage Levels: Employee, Employee + Children, Employee + Spouse or Family
*Employer Contribution: Varies by plan; between 75-96%

Dental Insurance:
Provider: MetLife Dental High PPO or MetLife Dental Low PPO
*Coverage Levels: Employee, Employee + Children, Employee + Spouse or Family
*Employer Contribution: Varies by plan; between 58-80%

Vision Insurance:
Provider: Aetna Vision Core or Aetna Vision Plus
*Employer Contribution: 100%

Employee Assistance Program (EAP):
*Counseling, mental health support, financial advising, and more
*Provider: NexGen EAP through Paychex

Retirement Plan (401k):
*Eligibility: Can contribute after 30 days; matching starts after 1 year
*Employer Match: up to 4%

*Flexible Spending Account
*Long Term Disability

Life Insurance:
*Coverage Amount: Annual salary
*Additional Voluntary Coverage: Available
*Optional coverages also available for additional short-term disability (on top of SDI), accident, hospitalization, illness and legal assistance

Benefit Eligibility Start Date:
*1st of the month after 30 days

Vacation:
Accrual: .0385 per hour (equivalent of 10 days per year)
Eligibility: accrues from day 1, can be used at 90 days

Paid Holidays: 9 paid company holidays per year, plus a floating holiday

Sick Leave: Allotment: 40 hours per year

Position Summary

The WellFit Program Manager provides leadership, strategic direction, and operational oversight for all wellness and fitness programming at Sun City Lincoln Hills. This role manages a diverse portfolio of group exercise, wellness classes, Pilates Reformer, small group training, and specialty programs that support an active-adult community.

The Manager is responsible for program development, staffing, financial performance, compliance, resident engagement, and ensuring safe and high-quality experiences across the OC and KS Fitness Centers. This position carries Assistant Manager–level authority and serves as the programming lead in the Director’s absence.

Key Responsibilities

Staff Leadership and Workforce Management

*Recruit, interview, hire, train, schedule, and supervise wellness and fitness staff, including instructors and trainers
*Provide coaching, recognition, corrective action, and annual performance evaluations
*Administer payroll approval, monitor payroll accuracy, and maintain compensation spreadsheets
*Ensure staff are current on required certifications and fully trained on safety protocols, customer service, and departmental procedures
*Lead staff meetings and training sessions and ensure effective communication across both fitness centers
*Program and Class Portfolio Oversight
*Develop, implement, and evaluate the full WellFit class portfolio, including group exercise, Pilates Reformer, small group training, wellness programs, workshops, and orientations
*Track attendance, financials, evaluations, and trends to ensure programs meet resident needs and Association goals
*Stay current on industry trends to introduce innovative and sustainable programs appropriate for an active-adult population
*Ensure proper instructor coverage, review NetGym for approval requests, and serve as substitute instructor as needed
*Oversee program listings for Compass Magazine, website updates, and NorthStar scheduling

Financial and Administrative Accountability

*Compile and analyze monthly revenue and participation reports for group exercise, Reformer, and wellness programs
*Provide recommendations on pricing, instructor compensation, and program adjustments
*Oversee class-related invoices, departmental records, and file management
*Operational and Facility Support
*Support daily operations across OC and KS Fitness Centers, assisting front desk staff as needed
*Respond to resident inquiries regarding equipment, wellness offerings, and fitness center usage
*Conduct monthly fitness center orientations to promote engagement and safe facility use
*Submit and follow up on maintenance work orders and monitor equipment conditions
*Provide guidance to facility monitors regarding procedures and issue resolution

Strategic Leadership and Collaboration

*Partner with the Events Coordinator on WellFit programs, resident activities, and community wellness events
*Contribute to long-term program planning, scheduling, and departmental initiatives
*Support departmental cross-collaboration to maintain consistency and alignment with Association standards
*Perform other duties as assigned

Required Qualifications

*Bachelor’s degree in Exercise Science, Health Science, Recreation, or related field; or equivalent experience
*Nationally recognized fitness certification (ACSM, ACE, AFAA, NASM, or equivalent)
*Group exercise and Pilates Reformer certification required
*Current CPR/AED and First Aid certification
*Minimum 4 years of supervisory experience in fitness, wellness, or recreation

Preferred Qualifications
Experience working with active-adult or senior fitness populations preferred

Knowledge, Skills, and Abilities

*Proficiency in Microsoft Office and fitness management platforms (NetGym, NorthStar, Mindbody)
*Strong organizational, analytical, financial reporting, and problem-solving skills
*Excellent verbal and written (English) communication abilities
*Effective coach and mentor with strong motivational skills
*Strategic thinker able to align programs with community needs and organizational goals
*Diplomatic and professional when addressing resident concerns
*Collaborative, adaptable, and resilient in a fast-paced environment
*Upholds a resident-centered, service-oriented mindset

Physical Requirements

*Ability to work flexible hours, including evenings, weekends, and holidays as required
*Ability to lift, push, pull, or carry up to 40 pounds regularly
*Frequent walking, standing, bending, and movement within fitness environments
*Ability to lead or demonstrate fitness activities as needed

Work Environment

*Ability to work flexible hours, including evenings, weekends, and holidays as required
*Ability to lift, push, pull, or carry up to 40 pounds regularly
*Frequent walking, standing, bending, and movement within fitness environments
*Ability to lead or demonstrate fitness activities as needed

Equal Employment Opportunity Statement

Sun City Lincoln Hills Community Association is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, religious creed, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law (such as cancer), reproductive health decision making, genetic information , or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Reasonable Accommodation Statement

Sun City Lincoln Hills Community Association is committed to complying with applicable federal, state, and local laws governing reasonable accommodations of individuals, including, but not limited to, the Americans with Disabilities Act (ADA). To that end, we will endeavor to make reasonable accommodation for applicants and employees who have requested accommodation or for whom Sun City Lincoln Hills Community Association has notice may require such accommodation, without regard to any protected classifications, related to an individual's:

*Disability, meaning any physical, medical, mental, or psychological impairment, or a history or record of such impairment.
*Sincerely held religious beliefs and practices.
*Needs as a victim of domestic violence, sex offenses, or stalking.
*Needs related to pregnancy, childbirth, or related medical conditions; and/or
*Any other reason required by applicable law unless the accommodation would impose an undue hardship on the operation of our business.

Background Check / Work Authorization
*Employment may be contingent upon successful completion of a background check, and work authorization verification.