Scheduler - MetroKraft Interiors in Nashville, Tennessee at Artisan Design Group, LLC

JOB SUMMARY

Oversee and execute daily operations related to installer scheduling and new home installations, ensuring accuracy and delivery of superior service through effective and professional communication. Monitor subcontractor labor for accuracy and ensure timely and precise closeout of work orders for submission to accounting.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Monitor, schedule, and assign installers in companies operation system:
• Schedule new home installations and all repair work
• Schedule changes made by customers
• Assign subcontractors to installs
• Assign field techs and repair techs to repairs
• Monitor customers’ websites for scheduling changes and updates
• Printing installer job packets, & PO’s
• Contact the customer weekly to schedule future estimated jobs
• Confirmation of the install date with customers
• Daily communication with subcontractors
• Assist AM with loadouts of subcontractors
• Monitor work orders turned in daily and job is completed in field operating system
• Monitor subcontractor invoices for payment and submit to accounting
• Process labor variances and returned jobs
• Processing installer labor PO’s and installer sales
• Assist the Scheduling Manager with department needs
• Aiding the warehouse with receiving material lines as needed

Other Tasks:

• Effective and accurate communication for your department
• Promote professional relationships with internal and external customers
• Promote excellent communication and teamwork
• Superior Service as a standard
• Solutions for problems in assigned areas and departments
• Assist in training new hires
• Exceptions for department solutions to eliminate
• Creating ways to make MetroKraft a unique place to work
• Cost savings & profitability ideas
• Attending seminars to enhance the departments
• Assist with department meetings
• Any other duties necessary to make MetroKraft successful

Reports:

• All scheduling reports
• Installation reports for subcontractors

EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum of 2 years’ office experience preferred but not required
• High School Diploma
• Time management, professional & effective communication, problem solving, adaptability to change, teamwork, follows directions, organizational skills
• Computer knowledge, ability to learn companies’ internal operating systems, basic math, Microsoft Office 365, professional communication with the customer, complete daily assigned task

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand, walk, use hands, handle or feel objects, type and use a mouse; reach with hands and arms, and talk and/or hear. The employee is required to sit for extended periods.
• Ability to sit at a computer monitor for long periods throughout the day
• Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of documents and file

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• General working conditions
• Office environment
• May have to meet tight deadlines.

OUR BENEFITS

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Disability Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching

ADG is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need an accommodation, please email accommodations@adgus.net. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.