Data Analyst I in Shelton, Connecticut at Sperry Rail, Inc.

About Sperry:

Sperry Rail is on a mission-critical journey to revolutionize the Rail Flaw Detection industry. Through the continuous development of cutting-edge diagnostic technologies and AI-assisted analysis, we are transforming railway safety worldwide. Our global engineering teams work collaboratively to develop step-change technologies that define Sperry as the unparalleled market leader.

For nearly a century, we have repeatedly modernized and improved rail diagnostics through our relentless pursuit of improvement. Determined is an understatement. We are obsessed with advancing science and raising the bar on what’s possible with our ever-improving suite of products and service offerings.

Emboldened through the shared values of honesty, accountability, passion, integrity, and teamwork, we are driven by the challenge and bridging concepts with fruition. Each technologist entering Sperry imprints themselves into our brand and further galvanizes a culture of innovation and advancement. Allow us to be clear, Thought Leaders are welcome!

We are agile and hungry and invite those with similar passions to join us in challenging the status quo and bringing new ideas to the market. Fast-paced, high-touch with a distinct sense of purpose. We offer more than a job; we offer an opportunity to be part of something different.

Overview

Sperry Rail Service is a leading global provider of Rail Flaw Detection (RFD) services and technologies for railway networks worldwide. With over 95 years of industry leadership, Sperry continues to advance rail safety through innovation, cutting-edge technology, and a strong commitment to operational excellence.

Position Summary

The Data Analyst is responsible for processing and analyzing computer-generated test data collected from detector cars. This role ensures accuracy and compliance with internal and customer specifications by generating audit reports, supporting investigations, and maintaining departmental standards. The position plays a critical role in supporting quality, customer satisfaction, and operational performance.

Key Responsibilities

Data Analysis & Reporting

• Analyze test data from rail inspection systems to identify defects and trends
• Generate audit reports in accordance with company and client specifications
• Provide data comparisons and analysis as requested by the Quality Manager

Quality & Compliance

• Ensure adherence to internal auditing standards and customer requirements
• Maintain customer and intercompany audit processes
• Support service failure investigations by reviewing and analyzing relevant data

Operational Support

• Assist in maintaining departmental procedures and documentation
• Track and report departmental metrics as assigned
• Support analysis and validation of new technologies
• Provide data comparisons and training materials for internal programs (e.g., Chief Operator training)

Customer & Cross-Functional Collaboration

• Respond to customer requests and ensure timely delivery of reports
• Support resolution of customer concerns and complaints
• Collaborate across departments to ensure data accuracy and service quality

Objectives

• Deliver accurate and timely audit reports to meet customer expectations
• Maintain high standards of data integrity and service capability
• Support continuous improvement in departmental processes and performance

Basic Qualifications

• High School Diploma or GED required
• Strong written and verbal communication skills
• Ability to analyze data and identify discrepancies or trends
• Strong organizational and problem-solving skills
• Ability to maintain professionalism in all internal and external interactions

Work Environment & Scope

• Interacts with employees at all levels of the organization
• Regular interaction with customer personnel
• Cross-functional collaboration across departments
• Work directly impacts customer satisfaction and overall business performance

What This Role Offers

• Opportunity to work with advanced rail inspection technology
• Direct impact on safety and quality within the rail industry
• Collaborative, team-oriented environment
• Exposure to continuous improvement and innovation initiatives