Patient Access Operator (Velp) in at Medcura Health Inc

Patient Access Coordinator

We are seeking a dedicated and detail-oriented Patient Access Coordinator to join our healthcare team. This vital role ensures smooth scheduling processes and effective communication with patients, contributing to a positive patient experience and efficient clinic operations. If you are organized, adaptable, and enjoy working in a dynamic healthcare environment, we encourage you to apply.

Key Responsibilities:

- Make all departmental appointments via telephone and in person, ensuring accuracy and completeness.

- Communicate effectively with patients to confirm appointments and provide necessary information.

- Adjust patient schedules promptly in response to provider schedule changes or other modifications.

- Contact patients to inform them of schedule adjustments and answer any related questions.

- Provide patient education and outreach, particularly for new patients or when implementing new policies.

- Maintain accurate and up-to-date appointment records in the scheduling system.

- Collaborate with healthcare providers and staff to coordinate patient flow and scheduling needs.

Skills and Qualifications:

- High school diploma or equivalent; additional healthcare or administrative training preferred.

- Excellent communication and interpersonal skills.

- Strong organizational skills with attention to detail.

- Ability to adapt to changing schedules and priorities.

- Proficiency in using scheduling software and basic computer applications.

- Previous experience in a healthcare setting or patient scheduling is a plus.

- Ability to handle sensitive information with confidentiality and professionalism.

Our organization values a collaborative and patient-centered culture, offering opportunities for growth and development within a supportive environment. Join us in delivering exceptional care and service to our patients.