Fusus Camera Facilitator in Rockville, Maryland at Educology Solutions

SUMMARY

The Axon Fūsus Camera Facilitator serves as the primary technical liaison and coordinator for all camera-related activities within the agency's Axon Fūsus ecosystem. This critical role ensures that camera systems, video feeds, integrations, and user configurations are properly onboarded, maintained, and perfectly aligned with operational requirements
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DUTIES & RESPONSIBILITIES

1)Camera Integration & Onboarding

Coordinate directly with property owners, IT departments, and system integrators to successfully onboard new cameras into the Axon Fūsus platform
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Validate camera compatibility, network connectivity, and optimal physical placement for operational use
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Assist with installation scheduling, network setup, and provide configuration support.
Ensure all integrated video feeds consistently meet stringent quality, security, and performance standards.

Provide strategic recommendations for system optimization and expanding camera coverage.
2) Training & Stakeholder Support
Lead onboarding sessions and training for stakeholders, local businesses, and community partners integrating their cameras
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Develop easy-to-understand tutorials, user guides, and training support materials.
Act as the primary point of contact for camera owners requiring troubleshooting and connectivity assistance
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3) Monitoring, Quality Assurance, & Deliverables

Conduct routine system audits of camera health, uptime, and feed performance
.Identify degraded video feeds and rapidly coordinate corrective actions with relevant stakeholders.
Maintain accurate deliverables including an updated camera inventory/onboarding tracker, training participation records, and documentation of integration workflows

QUALIFICATIONS

System Knowledge: Proven ability to configure camera metadata, geolocation mapping, user permissions, and labeling standards within the Fūsus system
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IP Camera Expertise: Strong understanding of IP camera systems, including configuration, network connectivity, and video quality optimization
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Troubleshooting: Experience diagnosing and resolving issues related to camera connectivity, power, network routing, firewall rules, and bandwidth limitations
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Site Assessments: Capable of conducting field site assessments for camera placement, network readiness, and signal qual
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Security & Privacy: Deep understanding of video security principles, data privacy requirements, secure network configuration practices, and access control policies
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At least two (2) years of experience in a public safety or real-time crime center setting
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Prior experience utilizing Axon Fūsus, either as an end-user or an Administrator.
Demonstrated experience collaborating with integrators, vendors, IT departments, and property owners.

Must be able to successfully pass a Background Investigation
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Must maintain strict confidentiality and consistently comply with all applicable laws, regulations, and agency policies related to data security and video surveillance