Branch Manager in Manassas Park, Virginia at Stephenson Equipment, Inc.
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Job Description
Lead the branch. Develop the team. Deliver results.
Stephenson Equipment, Inc. (SEI) is seeking an experienced Branch Manager to lead the safe, efficient, customer-focused, and financially responsible operation of an assigned branch. This highly visible leadership role brings together sales, service, parts, rental, facilities, and administrative teams to operate as one organization and deliver a strong customer experience.
What You’ll Do
- Provide overall leadership and accountability for branch performance, safety, customer experience, and financial results.
- Align sales, service, parts, rental, facilities, and administrative teams around clear priorities and company goals.
- Develop department leaders, strengthen teamwork, and create a culture of ownership, urgency, inclusion, and continuous improvement.
- Review operational and financial performance, identify gaps, assign corrective actions, and ensure improvements are sustained.
- Drive service execution through consistent workflows, effective scheduling, customer updates, work-in-process management, invoicing, and job closeout.
- Support parts availability, inventory discipline, rental readiness, equipment utilization, and cross-functional coordination.
- Serve as the senior local point of accountability for significant customer concerns and help protect long-term relationships.
- Maintain a safe, organized, professional branch while supporting compliance, facility needs, fleet oversight, and company initiatives.
- Communicate branch results, risks, resource needs, and improvement opportunities to executive and functional leadership.
What We're Looking For
- Progressive leadership experience in branch operations, equipment distribution, service, parts, rental, construction equipment, fleet, industrial operations, or a comparable environment.
- Demonstrated success leading multiple functions, developing employees, managing competing priorities, and driving accountability through others.
- Working knowledge of financial statements, budgets, operational metrics, customer service practices, and process improvement.
- Strong communication, judgment, problem-solving, and cross-functional collaboration skills.
- High school diploma or equivalent required; bachelor’s degree in business, operations, management, or a related field preferred.
- Ability to learn and effectively use company systems, reports, and standard office technology.
- Valid driver’s license and ability to travel as business needs require.
Why Join SEI?
This is an opportunity to lead a full branch operation, influence business performance, develop people, strengthen customer relationships, and help shape how SEI operates and grows. If you are a hands-on, accountable leader who connects people, processes, and results, we invite you to apply.
Requirements:- High school diploma or equivalent required; bachelor's degree in business, operations, management, or a related field preferred.
- Progressive leadership experience in branch operations, equipment distribution, service, parts, rental, construction equipment, fleet, industrial operations, or a comparable environment.
- Demonstrated ability to lead multiple functions, develop employees, manage competing priorities, and drive accountability through others.
- Working knowledge of financial statements, budgets, operational metrics, customer service practices, and process improvement.
- Ability to learn and effectively use company systems, reports, and standard office technology.
- Valid driver's license and ability to travel as required for the assigned branch and business needs.