Dining Service Manager in Wilmington, Delaware at Stonegates

Stonegates is an exclusive senior community nestled in 35 acres in Greenville. Family owned and operated since 1982 we serve our residents with the finest food in a silver-service dining environment. Stonegates is seeking an experienced candidate with country club or hotel service experience to service our dining room. Offering excellent benefits including a matched 401 K plan, dental and paid vacation amongst other benefits.

Stonegates | Dining Services Manager | Full Time

The Dining Services Manager supervises all aspects of food service for the community, including hiring, training, supervising, and evaluating staff in the Dining Room. Maintains cleanliness of the dining room and storage areas and ensures equipment is clean and in good working order.

• Develops and maintains a working knowledge of all policies and procedures pertaining to the position, the department, and the personnel
• Must maintain a knowledge of current and updated health laws and regulations pertaining to city/county and state codes
• Directs and assists in the preparation and serving of meals to residents, associates, and guests
• Hires, trains, and supervises dining services staff to ensure proper preparation of food in compliance with policies and to ensure proper storage and handling of raw food and supplies
• Ensures the menus are followed and food is prepared and served in accordance with proper sanitation procedures and standards
• Ensures that meals are served on schedule
• Maintains copies of menus
• Ensures that the food service area and all equipment exceeds the sanitation requirements set forth by federal, state and local health regulations and meets the community standards
• Able to maintain quality standards and stay within budget for food, supplies, and labor hours
• Understands personnel policies and manages the food service department accordingly
• Attends all required staff meetings and in-services
• Will become familiar with specific requests and diets of each resident. Must be alert to changes in diet orders or resident abilities as well as likes and dislikes
• Provides excellent customer service when interacting with residents, visitors, and staff
• Follows confidentiality policies regarding release of resident information
• Recognizes the special dietary needs of residents. Trains staff to identify these needs also. Ensures food offerings are appropriate to meet resident needs
• Plans, organizes, assists and supervises dining services to assist with marketing functions
• Sets up and conducts in-service educational training for dining services staff
• May supervise and conduct training sessions for other staff members as assigned

• Must have a working knowledge of ordering, storing, preparation and serving in a food service environment, preferably in senior care
• Must be a high school graduate
• Must have experience in dining services with Management/Leadership experience
• Must be SERV Safe Certified
• Must possess strong customer service skills with the ability to communicate effectively with residents, visitors, staff, and management team
• Must be willing and able to work a flexible schedule including weekends and holidays
• Must have good leadership and supervisory skills
• Should have knowledge and understanding of nutritional needs and challenges of assisted living residents
• Must be able to sit, stand, bend, and walk intermittently during the workday
• Must be able to lift 50 lbs. on a regular basis, or at least eight times a shift, with the ability to carry heavy objects up to 20 feet
• Strong organizational skills and ability to multi-task
• Must maintain a neat and clean public appearance presentation
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• Matching 401k + Fulltime Benefit Package
• Health, dental, vision, STD, LTD, Employee Assistance Program, Profit sharing, Paid vacation, sick and personal time
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling