Exemptions and Credit Administrator in Trumbull, Connecticut at Town of Trumbull

Under the general direction of the Tax Assessor, Deputy Tax Assessor or their designee is responsible for processing applications for tax exemptions and credits associated with motor vehicles, personal property and real estate. Supports office staff ensuring various functions in the Tax Assessor office are completed in a timely manner and in accordance with approved policies and procedures. Work is reviewed for effectiveness, accuracy, and conformance with applicable laws, regulations, established policies, and procedures.

Duties and Responsibilities

Duties include, but are not limited to:

• Process and maintain Exemptions and Credits , and tax relief programs.
• Verify qualifications for programs.
• Process prorates on Exemptions and Credits.
• Assists with motor vehicle, real estate, and personal property prorates as needed.
• Perform general clerical duties, including filing, copying, typing, data entry, correspondence, and maintaining records.
• Provide professional and courteous customer service to the public in person, by telephone, and via email ensuring communications is bot effective and professional.
• Assist with Personal Property, income and expense and Audits.
• Provide back up for the Personal Property Administrator.
• Assist with Board of Assessment Appeals (BAA) clerical duties as needed.
• Maintain accurate and organized records associated with the daily operations of the Assessors Office.
• Operate office equipment and utilize computer applications, including Microsoft Office and Computer-Assisted Mass Appraisal (CAMA) systems.
• Apply applicable laws, regulations, policies, and established assessment procedures in the performance of assigned duties.
• Perform other duties related to assessment as assigned.

Supervision

Occasionally provides guidance and directions to office staff.

Minimum Training and Experience Required

• College degree preferred, particularly in a related field such as Business, Finance, Economics, or a closely related discipline.
• Experience in a municipal assessment office preferred and/or a minimum of three years of cumulative office experience.
• CCMA 1 certification is highly desirable. Candidates who do not currently hold certification must be willing to complete the required coursework toward obtaining certification.
• Experience with software applications, including but not limited to Vision Government Solutions, Quality Data Systems, and Microsoft Office Suite, including Excel, Word, and Outlook.
• Strong basic mathematical and analytical skills.
• Working knowledge and understanding of the regulations, procedures, and practices of a municipal Assessors Office.
• Ability to interpret and follow complex oral and written instructions and apply established procedures accurately.
• Ability to communicate effectively and professionally with the public, coworkers, supervisors, and other municipal staff.
• Ability to make routine decisions in accordance with applicable laws, ordinances, regulations, established policies, and procedures.
• Ability to effectively organize, prioritize, and manage multiple tasks and competing priorities while maintaining accuracy and attention to detail.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive taxpayer and assessment information.
• Ability to work independently while also functioning effectively as part of a team.

OTHER REQUIREMENTS:

(PLEASE DO NOT APPLY IF YOU DO NOT MEET THE MINIMUM QUALIFICATIONS)

GENERAL INFORMATION ON THIS EXAMINATION

PARTS WEIGHTS

Experience & Training 75%

Oral Exam 25%

Each candidate must have had the minimum required experience and training to be eligible to participate in the exam for this position.

The weight of the examination will be 75% experience and training and 25% oral exam. The candidates will be ranked based on their experience and training, which is based on the information contained in their employment application and the results of an oral exam.

This examination will be conducted for the Town of Trumbull by the Trumbull Civil Service Board within the authority of Section 7-413 of the 1959 revision of the State of CT General Statutes. Please notify the Civil Service office in advance of the examination of any disability which may require special accommodation. Anyone claiming Veterans' Preference must bring original DD 214 document.

As an applicant for employment, you are a consumer with rights under the Fair Credit Reporting Act. As part of the employment process, including for determinations related to initial employment, the Town may obtain from a consumer reporting agency, a consumer report and/or investigative consumer report on you as defined by the Fair Credit Reporting Act. In addition, any offer of employment is subject to the applicant successfully passing a pre-employment drug test and physical.

Applicants must be citizens of the United States or must present proper authorization to work in the United States by the closing date.

EOE

Medical, dental, and retirement benefits in accordance with the appropriate union contract.
Paid holidays, sick time and vacation also in accordance with the appropriate union contract.
Union Contracts