Server in Philadelphia, Pennsylvania at Ballers Philadelphia

JOB DESCRIPTION

Role: Server
Location: Ballers Philadelphia, 1325 North Beach Street, Philadelphia, PA 19125
Reports to: Food and Beverage Director
Employment Type: Part/Full-Time, Hourly Non-Exempt

About Ballers
Ballers is the ultimate sports venue where passion for the game meets community spirit. We're the place to be for racquet sports (pickleball, padel, squash, and tennis), field sports, and golf. Each Ballers location features state-of-the-art facilities where members and guests can play, compete, and connect. At Ballers it's all about living the game, not just playing it!

We’re looking for BALLERS who are:
Brings energy and enthusiasm to every shift
Has a friendly, outgoing personality that makes every guest feel like an MVP
Thrives in a fast-paced environment and stays cool under pressure
Works well with teammates and supports smooth operations
Maintains a professional appearance and positive attitude

Role Overview
As a Server at Ballers, you'll be a key player in creating a welcoming and upbeat atmosphere for our guests. You'll provide efficient, knowledgeable, and friendly service to everyone who dines with us — whether they're cooling down after a match or just stopping in to enjoy the vibe.

Here’s what your day-to-day will look like
Greet guests warmly and guide them through our menu with confidence.
Take food and beverage orders accurately and promptly.
Ensure timely delivery of orders, checking for accuracy and guest satisfaction.
Maintain a clean and organized dining area and work station.
Stay on top of table rotation and communicate with the host and kitchen staff.
Answer guest questions and offer menu suggestions, including specials and pairings.
Follow alcohol service and safety guidelines at all times.
Handle payments and operate POS systems with accuracy.
Collaborate with teammates to keep things running smoothly.
Be proactive in resolving any guest concerns to ensure a great experience.

Skills & Qualifications
Prior experience as a server or in a customer-facing role in hospitality is preferred.
Strong communication and interpersonal skills.
Ability to multitask and stay cool under pressure.
Knowledge of basic food and beverage service etiquette.
Team player with a strong work ethic.
Availability to work evenings, weekends, and holidays.
RAMP certification preferred (or willingness to obtain).
CPR and First Aid certification are a plus.
What’s in it for you
A good paycheck and benefits
A fun, exciting workplace with passionate colleagues
You get to be around fitness, wellness, sports, and people who love to play
Sweet employee discounts on our services and food