Mgr Facility Services DOW in Dowagiac , Michigan at Beacon Health System

The Facility Manager manages daily operations of the maintenance and facilities department to ensure alignment with departmental and organizational objectives. Assists in the developing, implementing and aligning operational goals to the strategic direction of the organization as well as the facility. The Facility Manager ensures safe and efficient operations in compliance with applicable regulatory and safety guidelines while maintaining service excellence. The Facilities Manager represents the company with associates, vendors and customers and exemplifies the company mission, vision and values while driving to successful operations.

MISSION, VALUES and SERVICE GOALS

• MISSION: We deliver outstanding care, inspire health, and connect with heart.
• VALUES: Trust. Respect. Integrity. Compassion.
• SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

Facilities Operations

• Develops strategic and operational policies and plans and executes strategic plans
• Develops and oversee staffing, training, scheduling, budgeting in the Facilities Management department
• Establishes a safe work environment for employees by performing safety audits and inspections, conducting safety-related training, and maintaining on-going communications with employees
• Manages building operations and maintenance, plans and operations, furniture and equipment inventories, utility operations, energy management, and grounds maintenance
• Oversees major infrastructure repair and renovations projects by identifying and managing vendors/contractors, including bid process, contract compliance, and vendor/contractor performance
• Acts as the liaison for all remodeling, renovation and construction projects as it relates to product standards, design standards, scheduling shut-downs and system interruptions
• Communicates with customer, vendors, internal and external partners on the status of work and issues effecting services
• Reviews and authorizes purchase requests to ensure service agreements are met and maintenance services are in compliance with procedures and budgets
• Consults with Administration, Purchasing and related partners in the specification and purchase of major equipment or systems
• Maintains external relations related to Facilities Management including government relations, local, State and Federal regulatory agencies, The Joint Commission (TJC), insurance carriers, and others as needed
• Ensures that facilities are maintained, secured, renovated and constructed according to departmental/organizational policies, procedures, plans and initiatives
• Assists with the development of and compliance with departmental budgets, including capital, operating and construction budgets
• Ensures continued compliance with all Federal, State and local regulations and TJC standards.
• Collects, compiles and audits regulatory compliance documentation
• Works directly with vendors and Purchasing to request proposals for repairs, maintenance and capital improvements
• Directs the daily assignment of work to ensure safe and efficient plant operations

Continuous Improvement

• Serve as change agent throughout the organization
• Identify opportunities for process improvement
• Implements efficiency improvements

Leadership Competencies

• Drives Results - Consistently achieving results, even under tough circumstances.
• Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

ORGANIZATIONAL RESPONSIBILITIES

Associate complies with the following organizational requirements:

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies and department specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains license/certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey process and compliance.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.

Education and Experience

• The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of an associate degree in Engineering or a related field from an accredited school and previous experience in facilities management and/or facility engineering.
• A Bachelor's degree in Engineering or a related field is preferred.
• Six years’ experience in the maintenance and operations or facilities management of a physical plant and/or building maintenance for a large facility is a requirement.
• Knowledge and experience with Joint Commission, NFPA, state and federal regulations for healthcare facilities is a requirement.

Knowledge & Skills

• Requires advanced knowledge of standard operating procedures for facility services and repair techniques, preventive maintenance, material and equipment suppliers and budget preparation and control.
• Demonstrates comprehensive knowledge of federal, state and local standards and codes and the requirements of regulatory and accreditation agencies.
• Requires the management skills necessary to effectively plan, manage, organize and evaluate the assigned staff.
• Demonstrates the interpersonal and communication skills (both verbal and written) necessary to interact with all levels of Hospital/Beacon Health System staff and outside vendors.
• Demonstrates the ability to supervise skilled and professional staff engaged in performing maintenance functions on a variety of complex equipment.
• Requires the ability to read blueprints, schematics, analyze work to be completed and calculate costs.
• Demonstrates proficiency in computer skills (i.e., email, word processing and spreadsheets).

Working Conditions

• Work is performed in various locations, from an office environment to certain areas where there is possible exposure to hazardous materials and other hazards (such as when inspecting facilities and equipment).

Physical Demands

• Requires the physical ability and stamina (i.e., to stand and/or walk for prolonged periods of time; move throughout the facility; lift, hold and carry objects weighing up to 50 pounds, etc.) to perform the essential duties of the position.