Restaurant Server - Opening Team in Marrapoisett, Massachusetts at Salty Dog
Job Description
We’re a new, soon-to-open, independently owned upscale American tavern looking for dependable, personable Servers who enjoy connecting with guests and creating memorable dining experiences.
As part of our opening team, you’ll help establish a welcoming atmosphere for our guests and a positive, supportive workplace for your teammates. We believe great hospitality starts with empathy, mutual respect, and teamwork. If you take pride in attentive service, lend a hand when others need support, and keep your cool during a busy shift, we’d love to hear from you.
What You’ll Do
- Welcome guests promptly and provide friendly, attentive, and empathetic service throughout their visit.
- Explain menu items and daily specials, answer questions, and offer food and beverage recommendations.
- Accurately enter orders into the POS system and communicate special requests with the kitchen and bar.
- Serve food and beverages promptly, using proper tray and service techniques.
- Anticipate guest needs, replenish beverages, and keep tables clean and organized.
- Process payments accurately and take responsibility for guest checks and cash transactions.
- Prepare tables, maintain your workstation, and complete opening, closing, and side work duties.
- Work closely with fellow servers, kitchen staff, bartenders, and management, offering help wherever needed to keep service running smoothly.
- Listen to guest concerns with patience and empathy, address them promptly, and involve management when needed.
- Participate in training, pre-shift meetings, and tastings, and follow sanitation and safety procedures.
- Help create a positive work environment through respectful communication, kindness, and a collaborative attitude.
Requirements: What We’re Looking For
- A friendly and caring attitude, strong communication skills, and a guest-first approach.
- A team-oriented mindset and a willingness to support coworkers across all roles.
- Empathy and patience when interacting with guests and teammates.
- Reliability, honesty, and attention to detail.
- The ability to stay organized and manage several tables in a busy restaurant.
- A commitment to cleanliness, teamwork, and professional service.
- Enthusiasm for helping open a new restaurant and building a strong team culture.
- Two or more years of restaurant serving experience preferred.
- TOAST POS experience preferred; two or more years is a plus.
- High school diploma/GED, related experience or training, or an equivalent combination.
- Food handler and alcohol service certification, such as ServSafe and TIPS or equivalent.
- Must be at least 18 years old to serve alcoholic beverages.
This active role involves frequent standing, walking, reaching, and bending; frequently lifting up to 25 pounds and occasionally up to 50 pounds. Some service may take place outdoors.
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