Basketball Coordinator in Memphis, Tennessee at Eastern Sports Management

• Location: Memphis Sports and Events Center, 995 Early Maxwell Blvd, Memphis, TN, 38104,

  Base Pay: $23.00/hr

  Job Category: Memphis Sports & Events Center

  Industry: Basketball Planning, Basketball Tournaments, Basketball Sports Programs, Sports Management

  Employee Type: PT Non-Exempt

  Description

  Basketball Coordinator

  The Basketball Coordinator is responsible for the planning, coordination, implementation, and day-to-day management of basketball programming and activities at the Memphis Sports and Events Center. This position plays a key role in delivering high-quality basketball experiences for athletes, coaches, families, spectators, and event partners while supporting the facility's operational and financial goals.

  The ideal candidate is an organized, energetic, and team-oriented professional with a strong understanding of basketball operations, tournament management, youth sports programming, and customer service. The Basketball Coordinator will work closely with facility leadership, tournament directors, coaches, officials, vendors, and community partners to ensure all basketball activities are conducted safely, efficiently, and professionally.

  Essential Duties and ResponsibilitiesBasketball Program Management

• Coordinate and oversee basketball leagues, tournaments, camps, clinics, showcases, and other basketball-related events.
• Develop and maintain basketball schedules, court assignments, game rotations, and event timelines.
• Assist with the planning and implementation of youth, amateur, recreational, and competitive basketball programs.
• Coordinate team registrations, rosters, player eligibility, and program communications.
• Support the recruitment and retention of teams, coaches, officials, and program participants.
• Identify opportunities to expand basketball programming and enhance the overall participant experience.

• Assist with the planning, preparation, and execution of local, regional, and national basketball tournaments and special events.
• Coordinate event setup and breakdown, including court preparation, signage, score tables, seating, equipment, and event supplies.
• Serve as a primary point of contact for tournament directors, team representatives, coaches, officials, and event organizers.
• Monitor game schedules and help resolve scheduling conflicts, delays, and operational challenges.
• Coordinate with admissions, concessions, security, custodial, maintenance, and other facility personnel to support successful events.
• Ensure event operations follow facility policies, applicable league rules, and established safety procedures.
• Assist with post-event evaluations, reporting, and recommendations for improvement.

• Help ensure basketball courts and surrounding areas are clean, safe, organized, and ready for scheduled activities.
• Inspect basketball equipment, scoreboards, clocks, goals, score tables, and other necessary supplies before and during events.
• Report maintenance concerns, safety hazards, and equipment deficiencies promptly.
• Assist with court utilization, scheduling, and efficient use of facility resources.
• Ensure proper storage, inventory, and maintenance of basketball equipment and supplies.
• Support compliance with facility operating procedures and emergency action plans.

• Assist with recruiting, scheduling, and coordinating scorekeepers, clock operators, officials, event staff, and volunteers.
• Communicate assignments, expectations, schedules, and operational procedures clearly.
• Help train staff and volunteers on event responsibilities, customer service standards, and facility policies.
• Promote accountability, teamwork, professionalism, and a positive working environment.
• Escalate staffing issues and operational concerns to facility leadership when necessary.

• Provide professional, courteous, and timely assistance to athletes, parents, coaches, spectators, and event organizers.
• Respond to questions, concerns, and complaints and work toward appropriate resolutions.
• Build positive relationships with schools, clubs, youth organizations, basketball associations, and community partners.
• Help promote basketball programs, events, and facility offerings through outreach and approved marketing initiatives.
• Contribute to an inclusive, welcoming, and family-friendly environment for all participants.
• Represent the Memphis Sports and Events Center positively in the local sports community.

• Maintain accurate schedules, registration information, event reports, staff assignments, and other program documentation.
• Assist with registration processes, event communications, participant check-in, and attendance tracking.
• Support budget monitoring, supply purchasing, equipment inventory, and expense reporting as assigned.
• Assist with tracking program participation, court utilization, customer feedback, and event performance.
• Help identify opportunities to increase program participation, facility usage, event revenue, and customer satisfaction.
• Follow established cash-handling, purchasing, and financial accountability procedures when applicable.

• Promote a safe environment for athletes, staff, spectators, and visitors.
• Follow facility emergency procedures, incident-reporting requirements, and established risk-management practices.
• Help ensure appropriate supervision and safe use of courts, equipment, and common areas.
• Maintain current required certifications, such as CPR, First Aid, and AED, as directed by management.
• Follow applicable youth protection, participant conduct, and safeguarding policies.
• Report injuries, incidents, unsafe conditions, and policy violations promptly to the appropriate personnel.

Education and Experience

• High school diploma or equivalent required.
• Associate or bachelor's degree in sports management, recreation, business administration, or a related field preferred.
• One to three years of experience in basketball operations, sports programming, tournament management, recreation, or event coordination preferred.
• Experience working in a sports facility, athletic department, tournament organization, or youth sports environment is a plus.
• A background in basketball as a player, coach, official, or administrator is highly desirable.

Knowledge, Skills, and Abilities

• Strong organizational, scheduling, planning, and time-management skills.
• Working knowledge of basketball rules, game operations, tournament formats, and court management.
• Excellent verbal and written communication skills.
• Strong customer service, problem-solving, and conflict-resolution abilities.
• Ability to coordinate multiple activities and meet deadlines in a fast-paced environment.
• Proficiency with email, spreadsheets, scheduling software, registration platforms, and basic office applications.
• Ability to work collaboratively with staff, coaches, officials, vendors, and community partners.
• Strong attention to detail and the ability to remain calm under pressure.
• Commitment to professionalism, teamwork, safety, and positive participant experiences.

• Ability to work evenings, weekends, holidays, and extended hours based on tournament and facility schedules.

• Ability to work in a busy indoor sports environment with frequent noise and high participant and spectator traffic.

• Ability to stand and walk for extended periods and move throughout the facility during events.

• Ability to occasionally lift, carry, or move equipment and supplies, with physical requirements established by the facility.

• Ability to respond promptly to operational needs and changing event conditions.

Performance Expectations

The Basketball Coordinator will be evaluated on the ability to:

• Deliver well-organized basketball programs and tournaments.

• Maintain accurate schedules and minimize avoidable operational disruptions.

• Provide excellent service to teams, coaches, families, officials, and event partners.

• Support safe, clean, and efficient facility operations.

• Build strong relationships with basketball organizations and community partners.

• Contribute to program growth, facility utilization, and revenue objectives.

• Demonstrate reliability, initiative, professionalism, and effective teamwork.

Physical Demands

• Standing: Constantly (>66%)

• Sitting: Occasionally (<33%)

• Walking/Running: Constantly (>66%)

• Bending/Stooping: Occasionally (<33%)

• Lifting/Pushing/Pulling: Occasionally (lifting up to 50 lbs with/without assistance)

• Hearing/Talking: Constantly (>66%)

• Seeing: Constantly (>66%)

• The noise level in the work environment is usually moderate to loud.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.