Assistant Director, Daily Supported Community Living, and Recreational Programing in Des Moines, Iowa at Easterseals Iowa Careers

Lead with Purpose: Shape the Future of Daily SCL & Recreational Programming!

Easterseals Iowa is looking for an inspiring, hands-on leader to join us as the Assistant Director of Daily SCL and Recreational Programming. In this multi-faceted leadership role, you will provide critical oversight, training, and strategic direction to our Daily SCL and Respite Programs. You will serve as a champion for both our clients and our staff—mentoring team members, cultivating strong relationships with guardians and case managers, and driving team alignment through the agency! If you are an organized, collaborative supervisor who thrives on building high-performing teams, implementing top-tier quality controls, and stepping into the field to support direct care and recreational milestones, we are looking for you!

Principle Accountabilities Include:

• Provide a full range of leadership duties including recruiting, hiring, training, and developing the assigned team.

• Build team and agency alignment by facilitating, with the department Senior Director, Health and Wellness team meetings to address all components of operations, including reviewing cascading messages, policy/ procedure, reviewing department Balance Score Card (BSC) and Agency Score Card.

• Provide in-person training to House Managers

• Assist in recruiting and assessing clients.

• Implement and monitor quality controls in all areas of program services.

• Serve on the Daily SCL and Recreational Leadership Team as well as agency Operations Teams.

• Work with new families and customers to increase new operational opportunities for service delivery in Daily SCL and Recreational programs.

• Ensure timely completion of all progress notes and documentation.

• Facilitate department trainings for Personal Cares, Lifts and Transfers.

• Assist in Daily SCL sites as needed.

• Provide on-site supervision for Respite once a quarter.

• Provide daily transportation to/from work and community social outings, as needed.

• Support clients with personal needs as required (i.e., medication management, toileting, personal hygiene care, etc).

• Maintain communication with guardian/providers/case managers with regards to daily programming concerns (lunch, clothing, funds, incident reports, etc.).

• Support Summer Camp(s) as requested.

• Other duties as assigned

Easterseals Values Accountabilities:

Integrity: Meet deadlines, be transparent and forthcoming on how decisions are made, own and correct mistakes.

People-Focused: Develops relationships with the team. Provides information to ensure the team can provide high-quality services.

Independence: Provide an environment where each team member can be their best, sharing their passion with clients. Develop programming that teaches clients the value of having purpose in their lives.

Respect: Meet team members and clients where they are. Always be positive in actions while clearly communicating expectations. Give people the opportunity to make mistakes and coach for excellence.

Shared Purpose: Work together as a team to meet the needs of our clients and be able to do so respectfully and professionally.

Excellence: Lead the team to meet its goals and make sure the program is high quality with best practices being utilized. Anticipate customer needs and strive to meet them before they ask. Stays current on all agency training and seeks out additional development opportunities.

Philanthropy: Share stories of success with development and leadership. Participate in Agency events to showcase mission.

Stewardship: Keep program areas clean and always organized. Communicate with hospitality and maintenance when items need to be repaired. Support development with thanking donors and welcoming tours.

Knowledge, Skills, and Experience Requirements:

• Bachelor’s degree in a related field, or equivalent combination of education and relevant experience required.

• Two years’ previous experience working with people who have disabilities.

• Leadership experience and team member training and development experience preferred.

• Certified in CPR (Adult and Child), First Aid, or ability to receive certification during first 90 days of employment.

• Ability to successfully complete Mandatory Reporter of Child and Dependent Adult Abuse within first 30 days. • Access to a telephone and maintain a consistent on-call status.

• Ability to obtain and maintain Iowa Class D Chauffeur’s driver’s license.

• Must be insurable under Easterseals vehicle insurance policy.

• Ability to pass a Medication Management course during first six months of employment.

• Desire to work in a team environment.

• Ability to work under pressure, maintain accuracy, and meet deadlines.

• Ability to communicate effectively in written and verbal formats.

• Ability to operate a computer and navigate through the Easterseals Iowa databases: SUNNY and Paylocity.

• Experience in word processing software; Word and Excel preferred.

• Ability to write complete sentences and utilize appropriate grammar.

• Ability to bend, stoop, twist, and lift.

• Ability to transfer or move a minimum of 80 pounds.

• Access to reliable transportation for regular participation at work.

• Provide after-hours support to the team.