Academic Advisor in Boston, Massachusetts at Suffolk University

Location: Boston, MA
Position Type: Full time

Undergraduate Academic Advising Center (UAAC) advisors are responsible for thoroughly understanding university policies, procedures, and academic requirements. They serve as liaisons, building strong relationships with faculty, departments, and offices across campus to support a coordinated advising experience. Advisors provide academic guidance to students throughout their entire academic journey, from their first year through graduation, ensuring they stay informed, engaged, and on track to meet their goals.

Responsibilities

General Academic Advising: Meet with undergraduate students individually and occasionally in groups to provide comprehensive academic advising. Support students on a wide range of topics, including course selection, schedule building and degree planning to ensure timely progress toward graduation, exploration of majors, minors, and double majors, selection of electives, engagement in extracurricular opportunities, and referrals to campus support services.

Offer general academic guidance to help students develop and follow a well-rounded, personalized academic plan that aligns with their goals and interests. The aim is to empower students to make informed decisions and fully engage in their college experience.

Accurately document all advising interactions in EAB Navigate and utilize Workday Student to review student records, monitor academic progress, support degree planning, and ensure consistency and continuity in advising services.

Specialized Advising, Outreach, Presentations: Maintain and grow relationships with students in targeted cohorts to increase program satisfaction by addressing advising issues unique to their group (e.g., transfer students, first-year students, student athletes, undeclared majors, etc.). Additionally, meet with all students planning to study abroad to approve their course selections and review how their study abroad plans will impact their overall graduation trajectory.

Conduct class visits and lead cohort-specific advising workshops to deliver targeted academic guidance and share important resources. These sessions help build awareness of requirements, opportunities, and planning strategies tailored to each student group.

Play an active role in New Student Orientation by presenting academic information to students and leading registration sessions using Workday Student to ensure all incoming students leave with a full course schedule tailored to their academic program. Additionally, hold virtual meetings with incoming students prior to Orientation to help them register for classes before arriving on campus.

Participate in numerous outreach campaigns throughout the year to keep students engaged, informed, and on track. These efforts help ensure students receive timely updates, resources, and support tailored to their academic journey.

Assist in several undergraduate student programs or events (such as open house or showcase) for prospective students and families.

Supplemental Advising Activities: Advisors liaise with Academic Departments, Dean’s Offices, and other campus offices—both within and outside of the division—to coordinate and support advising efforts across campus, to ensure a consistent and collaborative approach to student success.

Contribute to an environment of teamwork and engagement by representing the UAAC on Student Success Divisional Committees, designed to build and maintain community within the division and to promote our services to the campus community. Adapt to the changing needs of the Division of Student Success and carry out other duties as required.

Requirements/Qualifications:

• Bachelor’s degree required; Master’s degree preferred in education, college administration, counseling, or another related field.
• At least 1-2 years’ experience in a college setting working with undergraduate students in an advising, coaching or administrative capacity, or similar experience at a high school level.
• Ability to multi-task, work independently, and have a flexible attitude towards daily routine
• Excellent interpersonal skills, oral and written communication as well as detail-oriented skills.
• Proven ability working with a diverse student, faculty and public population.
• Excellent communication and organizational skills. Strong customer service orientation.
• Proficient in Microsoft Office software, experience with student information systems (e.g., Workday Student, EAB Navigate) and willingness to learn new software as needed.
• Ability to travel as needed for training or conferences.
• Weekend and/or evening work may be required on occasion

The salary range for this role is $55,000-$60,000.Salary Transparency

Suffolk University provides salary ranges as a good faith estimate of what it reasonably expects to pay for a role at the time the position is posted. The actual salary offered to the selected candidate will depend on various factors, including, but not limited to, the position’s scope and responsibilities, the candidate’s experience, education, training, and applicable legal requirements. The listed pay range reflects base salary only and does not include additional benefits or compensation.

Equal Opportunity Statement

Suffolk University does not discriminate on the basis of race, color, ethnicity, religion, national origin, sex, gender, gender identity or expression, sexual orientation, age, disability, military status, or any other characteristic protected by applicable law. We welcome applications from qualified candidates of all backgrounds, perspectives, and experiences. The University strives to recruit, develop and retain faculty and staff committed to educational excellence, the robust exchange of ideas, and engage in membership in a diverse and inclusive community.