Scheduling Coordinator in Jacksonville, Florida at Symphony Spine and Pain

A Medical Scheduler coordinates patient appointments, manages healthcare provider schedules, verifies insurance, and ensures smooth clinic operations while maintaining patient confidentiality.

Key Responsibilities

Medical Schedulers are responsible for organizing and managing patient appointments efficiently. Their duties include scheduling, rescheduling, and canceling appointments for consultations, procedures, and follow-ups, while coordinating with healthcare providers to optimize their time and patient flow

They handle incoming calls, respond to patient inquiries, and provide guidance on test preparations or arrival instructions

Job Descriptions, Resumes, and Career Resources

Job Descriptions, Resumes, and Career Resources

Additionally, they maintain accurate patient records in electronic health record (EHR) systems, verify insurance coverage, and assist with billing information

Required Skills and Qualifications

Successful Medical Schedulers typically have:

Proven experience in healthcare scheduling or administrative roles

Knowledge of medical terminology and insurance processes

Proficiency with EHR systems and healthcare software, as well as Microsoft Office Suite

Strong organizational, multitasking, and problem-solving abilities

Excellent verbal and written communication skills to interact effectively with patients and medical staff

Attention to detail and the ability to maintain confidentiality in compliance with HIPAA and other healthcare regulations