Support Staff - Shift 3 in Eugene, Oregon at SPONSORS, INC

Sponsors Purpose:

Sponsors seeks to improve outcomes and opportunities for individuals with conviction histories and to assist individuals released from incarceration in their successful reintegration into our community. Sponsors is nationally recognized as a model utilizing best practices in reentry services.

Sponsors Values:

• Empowerment: We support each individual in making their own choices to lead their best life.
• Dignity: We respect and believe in the goodness of every person.
• Community: We are stronger when everyone is able to fully participate and contribute.

Position Hours

This posting is for a full-time Shift 3 position. Shift 3 is assigned shifts between 9 pm and 8 am and/or on weekends with a minimum of 35 hours. A final schedule will be assigned by the position supervisor.

Position Supervision:

This position reports to the Transitions Program Director.

Job Description:

Support staff members work closely with Transition Program employees and participants to maintain a safe, clean and supportive environment.

Job Responsibilities:

Monitor common areas and individual housing units to ensure the safety, security, and cleanliness of the facility.

• Conduct participant chore checks and room cleanliness checks to ensure all assigned tasks have been thoroughly completed. Collaborate with case management when necessary to help participants maintain program compliance in this area.
• Clean and prepare empty beds/rooms for incoming participants.
• Clean common areas of the campus and submit work orders when necessary.
• Tidy offices and empty waste/recycling receptacles nightly.
• Monitor visitors to the program and ensure their visits are restricted to the appropriate hours/spaces and that their behavior is appropriate at all times.
• Regularly walk the property, ensuring all exterior doors are locked. Log any activity that is out of the ordinary on the property or in the adjacent parking lot. Report any suspicious activity to the supervisor on duty or to authorities if needed.

Provide support services to program participants as assigned.

• Regularly interact with each program participant in a professional manner, modeling appropriate boundaries and respect for all participants and staff.
• Welcome new participants to campus as needed. Review program guidelines with new participants to ensure full understanding of expectations and rules.
• Provide assistance and support to participants as needed, and in collaboration with case management staff.
• Distribute mail and file mail for past participants.
• Conduct and document scheduled urinalysis (UA) tests and random UAs as circumstances may require.
• Assemble start-up baskets for incoming participants.
• Conduct food inventory and deliver food boxes to participant units. Discard old/expired food and ensure cold items are put away in a timely manner.
• Ensure all relevant information is documented and communicated directly to case management staff and/or program supervisors.
• Log relevant participant interactions and information consistently and accurately into the electronic record-keeping system.

Ensure the safety and security of the Transitional Housing Program throughout the overnight shift when assigned.

• Walk the property at least three times per night, ensuring all exterior doors are locked and noting any activity that is out of the ordinary on the property or in the adjacent parking lot. Report any suspicious activity to the appropriate authorities.
• Conduct participant room checks at random three times each night.
• Monitor visitors to the program; ensure their visits are restricted to the appropriate hours/spaces and that their behavior is appropriate at all times.

Intra-Agency collaboration and communication.

• Attend and actively participate in staff meetings.
• Participate in scheduled trainings as requested by management staff.
• Maintain regular direct communication, both written and verbal, with program supervisors and other Sponsors staff regarding participant progress and conduct, facilities operations, and organizational protocols/procedures. Serve as the “eyes and ears” for case management and administrative staff on day shift.

Other Duties as Assigned

Required Qualifications: (Shift 3)

• High school equivalency
• Minimum of 1 year as a Sponsors Support Staff (day shift) and be in good standing; -OR-
• 3 years’ experience providing direct support services in a social services setting.
• Candidates without Sponsors experience may substitute 1 year of direct support experience with certifications or higher education in addiction counseling, human services, or the mental health field.

Professional Competencies:

• Ability to work independently with little supervision
• May work nights/weekends and holidays depending on assigned shift
• Knowledge of general safety procedures
• Dependable and responsive to available on-call hours
• Preferred experience in a social advocacy role
• Understanding of post-incarceration reentry program support

Work Environment:

• Shared common office desk or workstation and office equipment
• Multi-building campus with participant housing and common areas
• Occasionally working in a refrigerated or freezer area to store and retrieve food items
• Shift assignment may require overnight facility oversight and participant interactions

Physical Demands:

• Walking up and down stairs
• Sitting for extended periods of time
• Walking and standing indoors and outdoors in changing climates
• Ability to carry up to 25 lbs. up and down stairs

Gender Identity Qualification

Some duties of this job require interactions of a sensitive nature with participants. As a bona fide occupational qualification, we assign Support Staff to the primary campus, which most closely aligns with their gender identity. The Downtown Campus houses participants who identify as female or have a close gender alignment.

Post-conviction Supervision Status

Successful candidates for this position who are on parole or probation must have completed at least 1 year of supervision, have no violations of parole or probation in the past 9 months, and not be in a diversion program (e.g., SB416, Treatment Court, DUII Diversion, Restorative Justice).

Application Process:

Applications received by May 29, 2026, will receive first consideration. This position will remain open until filled.

Applications received after the review date will be considered if a candidate is not selected from the first pool of applications.

To apply:

• Complete an application on Sponsorsinc.org/career webpage.
• Include a resume and cover letter that describes your interest in the position and your relevant experience. Be sure to include experience related to grant writing and reporting.

Successful candidates for this position cannot be on active supervision with Parole and Probation.

The Perks of Being a Sponsors Team Member:

• Work with an amazing team of passionate, talented, and committed individuals.
• We are one of the TOP 100 Non-profits to work for in Oregon.
• Health, vision, and dental insurance are available for eligible employees and their dependents. Sponsors cover 100% of employees’ and 95% of children's premiums.
• Over 2 weeks of sick leave and vacation leave, each, per year.
• 10 paid holiday plus 8 hours of personal leave as a floating holiday.
• 401(k) with Sponsors’ contributions as soon as 6 months. Up to 5% with no matching required!
• Our organization qualifies for Public Student Loan Forgiveness.
• Employee Assistance Program (EAP), including crisis support, homebuying, financial, legal, and wellness resources, and discounts with local, national, and online businesses.
• Regular pay increases, fun activities, and more.

Sponsors is an equal opportunity employer committed to an inclusive and equitable work environment. We are stronger and more effective because of the diverse life experiences of our staff. All individuals who meet the qualifications and experience required for the position are encouraged to apply, including those with conviction histories.