Pre-Press Specialist in Plymouth, Minnesota at Merchology

Mur-chol-uh-jee | The science of company merch; the skill of creating and delivering custom-branded apparel and corporate gifts around the world.

Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel, headwear, drinkware, gifts, and accessories. We are family-owned, people-powered, and we are adding to our #MerchTeam at our facility in Plymouth. Come see why we are a three-time Star Tribune Top Workplaces award winner!

Merchology seeks a Pre-Press Specialist for our Customer Service team. Reporting to the Art Manager, the Pre-Press Specialist is a critical role that provides customers with a review of their logo on specified products to ensure brand alignment. A keen eye for detail and a commitment to quality control are essential for success in this position.

PRIMARY RESPONSIBILITIES

A successful Pre-Press Specialist will:

• Conduct thorough process and quality reviews of customer logos utilizing Adobe Creative Suite, with a focus on Photoshop and/or Illustrator.
• Perform comprehensive reviews of customer logos, meticulously assessing color correction needs, and efficiently coordinate the routing process to the Digitizing team.
• Have a collaborative demeanor to build relationships and trust with customers who seek assistance with logo edits.
• Thrive in a fast-paced environment interacting with colleagues and customers via chat, email, and phone.
• Timely communication and collaboration with Digitizing and Customer Service teams.
• Additional projects or duties as assigned.

• High school diploma or GED required; Associates or Bachelors degree preferred
• Proficiency in Adobe Photoshop and Illustrator is nice to have
• Friendly and team-oriented attitude to Win as a Team
• Microsoft Office Suite proficiency
• HubSpot or CRM knowledge a plus
• Efficient and detail-oriented

WHAT WE OFFER

In addition to an outstanding creative culture, authentically nice people, and interesting work, we have:

• Generous PTO (18 days per year)
• 8 company-paid holidays
• Hybrid work schedule for select departments
• 40 hours of paid volunteer time
• 401(k) with match
• Medical and dental insurance options, FSA, and HSA (with company HSA match), Critical Illness and Hospital Indemnity, Short- and Long-Term disability insurance options
• Company-paid life insurance
• Company-sponsored social events
• Premium brand partner discounts
• Employee-led Committees

LOCATION

• 3000 Niagara Lane North, Plymouth, MN 55447
• Remote hybrid role: Three days onsite and two days remote following training - there is no option for fully remote work

INDUSTRY

• Business to Business eCommerce and Apparel

Merchology is an equal opportunity employer and certified Disability-owned Business Enterprise. We celebrate diversity and are committed to a workplace where personal and professional growth are achieved through inclusion. If you require disability resources to submit your application, please email jobs@merchology.com for assistance.