Human Resources Intern in Mesa, Arizona at Acumen LLC

ROLE AND ESSENTIAL FUNCTIONS

The HR Intern is a full-time, three-month internship designed to provide hands-on experience supporting a variety of Human Resources functions while partnering closely with members of the HR team. This role provides exposure to employee relations, recruiting, HR operations, and strategic HR projects. During the first two weeks, the HR Intern will participate in training with the HR Generalist to learn HR processes, systems, policies, and the day-to-day operations of the HR function. Following the initial training period, the intern will begin managing entry-level HR responsibilities while gaining exposure to broader HR initiatives. This internship provides the opportunity to develop practical HR skills, build relationships across the organization, and explore different areas of Human Resources based on individual interests and business needs.

• Support entry-level employee relations activities, including responding to routine employee questions and assisting with HR-related requests
• Manage the HR inbox by reviewing, prioritizing, and routing inquiries to the appropriate HR team member
• Assist with HR documentation, tracking, and follow-up activities
• Maintain confidentiality and professionalism when handling employee information
• Gain exposure to various HR projects and initiatives across the organization
• Assist the HR team with project coordination, research, reporting, and process improvements
• Partner with HR team members to support the successful completion of key initiatives
• Support recruiting activities, including candidate sourcing, interview coordination, and talent acquisition initiatives as assigned
• Work alongside the HR Business Partner to gain exposure to employee relations matters, manager support, and workplace initiatives
• Continue partnering with the HR Generalist on process improvements, HR projects, and initiatives that support the overall employee experience
• Performs other duties as assigned
• ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act.

RESPONSIBILITIES AS A TEAM MEMBER

• Takes personal responsibility for actions. This is demonstrated through owning problems, problem solving and not projecting problems or failures to others or the "system" if not warranted
• Demonstrates excellence in work standards, is tenacious in completing tasks
• Able to effectively problem solve and make decisions. To include resolving crisis situations and developing resolutions between parties
• Works well with other team members and departments
• Demonstrates the ability to interact and cooperate using respectful relations in order to efficiently accomplish mutual goals and assignments
• Requests support from team with ample time to accommodate the support request in order to meet deadlines
• Ensures effectiveness in processes to achieve/seek best practice

EQUIPMENT NORMALLY USED

• Telephone and headset, computer, multiple screens, copier, scanning system, printer, postage machine, calculator, and fax machines
• May use other office equipment as needed

PHYSICAL AND MENTAL DEMANDS

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without accommodation.

• The employee must be able to sit for extended periods of time entering data into multiple systems
• The employee is regularly required to use their fingers, hands, arms, and eyes to input data and fold and/or cut paper
• The employee may be required to answer the phone as well as respond to team members and internal customers
• The employee is required to operate and maintain a variety of office equipment including a computer, copy machines, scanning and reading equipment and a calculator requiring repetitive motion of the fingers, hands, arms, and eyes
• The employee is frequently required to stand, walk, and talk for an hour or more
• Vision ability is required to do the job, including close vision, color vision and the ability to adjust focus
• Ability to work under stressful conditions that may require handling multiple work assignments with specific deadlines

ACUMEN IS AN EQUAL OPPORTUNITY EMPLOYER

Acumen is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Note: This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties as requested by their supervisor.

QUALIFICATIONS

MINIMUM QUALIFICATIONS

• Currently pursuing a degree in Human Resources, Business Administration, Psychology, or a related field
• Strong interest in developing a career in Human Resources
• Strong communication and organizational skills
• Ability to maintain confidentiality and handle sensitive information appropriately
• Demonstrated ability to learn quickly, take ownership, and work collaboratively
• Proficiency in Microsoft Office Suite and willingness to learn HR systems and tools

PREFERRED QUALIFICATIONS

• Prior internship, volunteer, administrative, customer service, or office experience
• Interest in employee relations, recruiting, HR operations, or organizational development
• Experience using Microsoft Excel, Teams, SharePoint, or other business tools
• Experience working on team in a competitive environment

WHAT YOU WILL GAIN

• Exposure to employee relations, recruiting, and HR operations
• Hands-on experience across multiple areas of Human Resources
• Opportunities to work on meaningful HR projects that impact the organization
• Mentorship and guidance from experienced HR professionals

COMMUNICATION SKILLS

• Excellent communication and relationship skills with all stakeholders, including clients, state entities, and colleagues
• Ability to effectively and respectfully interact with client base that has varying levels of ability, educational backgrounds, authority, and ethnicities
• Ability to maintain confidentiality
• Ability to speak in public, including trainings
• Ability to communicate effectively with diverse internal and external customers to accomplish a task or reach an understanding diplomatically and respectfully