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Billing/Insurance Clerk II - 007543 in Mobile, Alabama at University of South Alabama

NewJob Function: Admin/Clerical/Secretarial
University of South Alabama
Mobile, Alabama, 36688, United States
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Job Description

Posting Details
Position Information
Position Number007543
Position TitleBilling/Insurance Clerk II - 007543
DivisionStudent Affairs
Department210900 - Student Health Services
Minimum Qualifications
High school diploma or equivalent and three years of clerical experience. An equivalent combination of education and experience may be considered.
Preferred Qualifications
Medical business office experience is preferred.
Job Description Summary
The University of South Alabama’s department of Student Health Services is seeking to hire a Billing and Insurance Clerk II. Interested candidates should apply to be considered.
Essential Functions
These are the job duties required of the position.
Essential Functions
  • Verifies and inputs insurance benefits, explains benefits to patients, receives and posts payments, balances daily receivables, prepares daily batch reports, sends, receives and logs medical records in adherence to policy and procedures, oversees office scheduling, answers phones, sends and responds to faxes and Student Health email correspondence.
  • Calls patients to remind them of scheduled appointments, reschedule ‘no show’ appointments, and to verify demographic information for billing purposes.
  • Prepares charts and encounter tickets for scheduled clinics in accordance with written policies and guidelines.
  • Greets and checks patients into clinic; checks patients out of clinic.
  • Obtains demographic and insurance information.
  • Obtains insurance and medical records release authorization in accordance with HCFA guidelines and Risk Management policies.
  • Verifies insurance through individual insurance carrier websites and documents necessary information for billing purposes; scans in insurance information.
  • Notifies patients of non-covered services being rendered.
  • Collects patients co-payments or balances due on account and enters payments into the system.
  • Answers patients’ inquiries regarding fees and payments.
  • Prints bills on demand for patients requesting them at time of service.
  • Tracks encounter tickets daily to ensure that all clinical activities are posted, all ‘no show’ and ‘canceled’ patients are correctly recorded on both the information system and medicals records for compliance purposes, and that all charges, payments and deposits balance.
  • Follows appropriate cash handling policies and procedures.
  • Schedules patients appointments for faculty and other medical providers in accordance with written policies and guidelines.
  • Answers telephone inquiries and provides basic information regarding physician qualifications, available appointment times, directions, and billing requirements.
  • Screens telephone calls and connects patients to staff most qualified to handle inquiries deemed outside of the scope of this position (i.e. medical, legal, compliance issues, etc.) in accordance with policies and procedures.
  • Generates referral authorization requests to other specialists following written policies and procedures.
  • Maintains equipment located in front office and lobby of the clinic.
  • Verifies and documents immunizations and maintains all medical records.
  • Files clinical data, referrals, inpatient records and test results daily.
  • Processes all medical records requests, disability forms and subpoenaed records according to HIPAA and Risk Management guidelines and policies.
  • Utilizes health network information system for patient registration, scheduling appointments, checking patients in/out and patient inquiry.
  • Ensures patient confidentiality.
  • Regular and prompt attendance.
  • Ability to work schedule as defined and overtime as required.
  • Related duties as required.
Posting Information
Number of Vacancies1
Position End Date (if temporary)
Job Open Date08/01/2026
Job Close Date
Open Until FilledYes
Special Instructions to Applicants
Working DaysMonday - Friday
Working Hours8:00 a.m. - 5:00 p.m.
Job LocationMain Campus
Full-time or Part-TimeFull Time
Regular or TemporaryRegular
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Are you at least 18 years of age?
    • Yes
    • No
  2. * Do you have a legal right to work in the United States?
    • Yes
    • No
  3. * The University of South Alabama typically does not sponsor individuals for staff positions. Will you now or in the future require sponsorship for employment visa status?
    • Yes
    • No
  4. * What is the highest level of education you have completed?
    • Less than High School
    • High School Diploma or equivalent
    • Associates Degree
    • Bachelors Degree (or will obtain within 6 months)
    • Masters Degree (or will obtain within 6 months)
    • Terminal Degree (or will obtain within 6 months)
  5. * How many years of related experience do you have?
    • Less than 1 year
    • Between 1 - 3 years
    • Between 3 - 5 years
    • Between 5 - 7 years
    • More than 7 years
  6. * How did you hear about this position?
    • USA website
    • LinkedIn
    • Zip Recruiter
    • Indeed
    • HigherEd Jobs
    • Alabama Career Center / Alabama Works
    • Facebook
    • Word of mouth
    • Other
Applicant Documents
Required Documents
    Optional Documents
    1. Resume
    2. Cover Letter

    The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. If you feel you have been discriminated against, please notify the Equal Employment Opportunity Investigator or the Associate Vice President, Finance and Administration/CHRO.


    EO Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.


    Annual Security and Fire Safety Report
    The University of South Alabama publishes certain crime statistics for the most recent three-year period as required by the Jeanne Clery Act. The Annual Security and Fire Safety Report is required by federal law and contains policy statements and crime statistics for the school. The report, along with additional information, is available online at: http://www.southalabama.edu/departments/police/resources/fireandsafetyreport.pdf. You may also request a paper copy from the University Police office located at 290 Stadium Blvd, Beta Gamma Commons Building, Mobile, AL 36688.

    Job Location

    Mobile, Alabama, 36688, United States

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