Supervisor, Care Management for BHH in Bangor, Maine at Brighter Heights Maine

We are looking for a positive, organized, experienced case manager with supervisory experience to help manage our largest program. They will support our Program Manager with administrative tasks, directly supervise our 5 BHH care managers based out of our Bangor office, train new team members and carry a reduced case load themselves. The position is based in Bangor and requires a diplomatic and mature team player. This role is part of our agency wide leadership.

• Provide direct supervision, coaching, and mentorship to assigned BHH Care Managers.
• Work with the Program Manager and Clinical Supervisor of the BHH Team.
• Conduct regular individual supervision meetings and provide ongoing performance feedback.
• Assist with onboarding, orientation, and training of new staff.
• Complete performance evaluations and assist with performance improvement plans when necessary.
• Provide guidance regarding client care, crisis intervention, and complex case management situations.
• Complete audits and ensure documentation is accurate and compliance standards are being met.
• Maintain their case load, see clients in person and asssist them in accessing resources, supports and making progress on their goals.

Education

• Bachelor's degree in Social Work, Psychology, Human Services, Behavioral Health, or a related field required.
• MHRT/C

• Minimum of three years of case management or behavioral health experience preferred.
• Previous supervisory or leadership experience preferred.
• Experience working within Maine's Behavioral Health Home program strongly preferred.
• Strong leadership, problem solving and team building skills..
• Excellent verbal and written communication skills.
• Strong all around computer skills