Receptionist at KLAMATH BASIN BEHAVIORAL HEALTH – Klamath Falls, Oregon

Job Title: Receptionist
Temporary 3-Month Assignment

Join Our Team and Make an Impact!
At Klamath Basin Behavioral Health (KBBH), we offer meaningful work, inspiring colleagues, career growth, and excellent benefits. Located in beautiful Southern Oregon, we are an accredited NHSC facility with a mission to provide top-tier behavioral health services. Our outstanding multi-disciplinary team includes an on-staff psychiatric team and licensed clinical staff, ensuring high-quality care for our clients.

What We Offer:

• Competitive Pay: $16.00 - $19.30 DOE

• Comprehensive Benefits:

  • Medical, Dental, and Vision Insurance

  • 403(b) Retirement Plan

  • Paid Vacation & Wellness Days

  • Life and Disability Insurance

  • Flexible Spending Account (FSA) & Health Savings Account (HSA)

  • Employee Discounts & Assistance Program (EAP)

  • Wellness Program & Tuition Reimbursement

Your Role as a Receptionist:
As a Receptionist, you are the first point of contact for our clients and visitors. Your professionalism and attentiveness set the tone for a welcoming and supportive environment. You will manage front office operations efficiently while ensuring client needs are met with care and urgency.

Key Responsibilities & Performance Expectations:

• Client Engagement: Greet all clients warmly, direct them appropriately, and notify therapists of arrivals promptly.

• Administrative Excellence: Maintain the front office area, handle paperwork, and ensure all legal and departmental documents are scanned daily.

• Communication & Coordination: Answer phone calls professionally and route them efficiently. Facilitate in-person client payments and manage client schedules using the Credible Electronic Health Record (EHR) system.

• Operational Efficiency: Keep intake packets prepared, ensure timely mailing of case closure letters, and manage incoming/outgoing correspondence.

• Crisis Support: Implement crisis protocols for clients in need of urgent services, escalating concerns as necessary to leadership.

• Office Maintenance: Keep the reception area tidy, maintain the coffee station, and oversee office supply needs including printer upkeep and stamp machine maintenance.

What You Bring to the Team:

• Minimum Qualifications:

  • High school diploma or GED

  • Two years of office experience

• Preferred Experience:

  • One year in a clinical or behavioral health setting

  • Experience using Electronic Health Records (EHR)

Why Choose KBBH?
We celebrate diversity and are committed to creating an inclusive and equal-access work environment. At KBBH, employment decisions are based on qualifications, merit, and agency needs—ensuring a fair and enriching experience for all employees.

Ready to make a difference? Apply today and be a vital part of our mission to provide exceptional behavioral health services!