Director of Independence360 in Whippany, New Jersey at Spectrum360 A New Jersey NonProfit Corporation

Summary Job Description:

To plan, direct, and coordinate the activities of Independence360 (I360), Spectrum360’s adult day program.

Responsibilities:

• Implement the mission for I360.

• Coordinate the development and implementation of plans and objectives for the program.

• Oversee and coordinate daily operations of I360.

• Establish and oversee administrative procedures.

• Oversee Medicaid notes and billing.

• Address I360 staffing needs including overseeing hiring, onboarding, training, staff hours, and coverage.

• Coordinate supervision, training, and evaluation of full-time and part-time staff.

• Prepare and maintain records and reports.

• Participate in the budget development and monitoring of expenses, as well as oversight of billing.

• Maintain program compliance with external regulations and internal policies.

• Generate reports, verbal and written, to the CEO/ED, grantors, funding sources, licensing entities, and all others as needed.

• Oversee meetings, training, and events for the I360 program.

• Oversee addressing and resolving client, staff, and stakeholder grievances, as well as documenting decisions for precedent and policy consistency.

• Oversee attendance for clients and staff.

• Serve as liaison between I360 and the greater community to bring awareness and fundraising opportunities.

• Assist in a leadership role in the strategic planning process for I360.

• Understand and keep up with NJ DDD, DVRS, Medicaid state-mandated policy for Adult Programming and inform the CEO/ED of major changes impacting programming, billing, or funding.

• Conduct interviews and written critical incident reporting.

• In consultation with the CEO/ED, develop and implement innovative programs.

• Assist in leading and fulfilling the mission of the NJ Day Habilitation Association and keep the CEO/ED and Head of Marketing, Communications and Community Relations informed of its ongoing work.

• Meet with community directors and coalitions, training, and DDD personnel to gather information on adult services and bring information back to staff and CEO/ED.

• Team up with the Development Department to help share information for grants and fundraising purposes, as well as progress reports.

• Work with the Marketing Department to create printed material, update the website, and feed stories and successes for the purpose of marketing I360.

• Conduct tours and intakes for potential clients and community members.

• Along with key staff, maintain applications/licenses for DDD, DVRS, and CARF.

• Attend marketing meetings and various conferences and workshops to promote Independence360.

• Find solutions to programming issues, financial issues, and vocational issues.

• Directly supervise staff.

• Attend yearly ISP meetings, ISP worksheets, all Enhanced Needs Clinical worksheets, and generate goals with parental and support coordination input for Independence360.

• Handle and coordinate emergency/crisis situations and manage behavioral incident reports, parent contact, and client counseling.

• Plan and conduct 2 mandatory parents meetings per year.

• Schedule parent/family/guardian training, both individual and group.

• Inform clients of their rights.

• Hear client grievances and help to resolve conflicts.

• Attend parent meetings with staff, for planning, and to discuss concerns.

• Create and oversee parent/guardian surveys, data collection, and record keeping.

• Direct clinical services to identified clients, including the determination of the use of PRN medication.

Qualifications:

• Master’s or Doctorate in related field preferred, BA required.

• 5 or more years experience supervising program staff or in administrative role.

• Experience with NJ DDD and/or adult systems preferred.

• Solid written and verbal communication skills.

• Flexible personality. Able to balance, prioritize, and utilize solid decision making on a daily basis, as well as in crisis situations, while maintaining a calm demeanor.

• Ability to understand and recall policy, procedure, and compliance impacting programs.

• Proven leadership experience with a solid track record of collaborating with senior leaders, as well as supervisees and other co-workers.

• Skilled in team building, group leadership, and inspiring/leading professional employees in the achievement of desired outcomes; collaborative team player.

• Exercise discretion in dealing with sensitive information; maintains confidentiality.

• Technical proficiency in current administrative tools (i.e. Google, Microsoft, etc.).

• Excellent organizational skills with the ability to quickly provide accurate information, assistance, and direction.

• Highly motivated, self-starter with a passion for program development and sustainability.