Implementation Consultant in North at Edmunds GovTech, Inc.
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Job Description
The Implementation Consultant is responsible for executing several critical activities throughout our ERP software implementations including gathering business and workflow requirements, gap analysis, data conversion review, validation, training, and system configuration.
Lead clients through successful implementation of EGT ERP & Finance Software Products
Review and identify customer business process and workflow requirements
Use subject matter expertise to consult clients on optimal use of our products for their business
Educate and train users on software functionality, remote or onsite
Work with client and QA analysts on data mapping documents while delivering high-quality customer service
Validate data conversions are accurate and meet project scope requirements
Provide instruction and guidance to clients for proper data review and validation
May work with QA and Product Management teams to document and test product features and change requests
Create training agendas, client specific process documentation, and other required project documents
Ability to use technical tools such as MS SQL, My SQL, Adobe LiveCycle, Monarch to assist with various project tasks
May create custom forms and reports for client specific needs
Organize project documentation and keep internal project tracking systems up to date