Assessment Technician I/II at Butte County – Oroville, California

This recruitment is for level I and II.

The salary rage for level I is $1346.40 -$1719.20 biweekly ($16.83 - $21.49 per hour).

The salary rage for level II is $1416.80 -$1898.40 biweekly ($17.71 - $23.73 per hour).

Note: A training and experience evaluation may be utilized to determine an applicant's ranking among qualified candidates. Based upon information provided in this application including responses to supplemental questions, an applicant's education, training and experience (full-time equivalent) may be evaluated. Applicants should provide thoughtful and thorough responses to supplemental questions as they play an important role in this recruitment process. All qualifying work experience that is described or included in responses to supplemental questions MUST also be included and detailed in the "Work Experience" section of this application. "See Resume" is not an acceptable response for any supplemental question.

FLSA: Non-Exempt

DEFINITION

Under immediate or general supervision, supports the daily operations of the Assessor’s office in documenting ownership of real and business property; posts and corrects values; reviews and analyzes legal descriptions and documents; determines reappraisals for property taxes; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives immediate supervision (Assessment Technician I) or general supervision (Assessment Technician II) from the Supervising Assessment Technician. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

Assessment Technician I: This is the entry-level classification in the Assessment Technician series. Initially under close supervision, incumbents learn and perform routine property transfer documentation and filing. As experience is gained, assignments become more varied and complex; close supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the Assessment Technician II-level but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise.

Assessment Technician II: This is the journey-level classification in the Assessment Technician series. Positions at this level are distinguished from the I-level by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

Positions in the Assessment Technician class series are flexibly staffed; positions at the II-level may be filled by advancement from the I-level; progression to the II-level is dependent on (i) management affirmation that the position is performing the full range of duties assigned to the classification; (ii) satisfactory work performance; (iii) the incumbent meeting the minimum qualifications for the classification including any licenses and certifications; and (iv) management approval for progression to the II-level.

EXAMPLES OF TYPICAL JOB FUNCTIONS

Typical functions may include any of the following tasks, knowledge, abilities, and other characteristics. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks. Some duties, knowledge, skills, and abilities may be performed in a learning capacity for entry-level (I Level) positions.

• Assists the public and property owners, in person and on the telephone, regarding ownership, titles, deeds, assessed value, legal descriptions, maps, forms, address changes, supplementals, parcel location, and exemption and reassessment procedures; explains and responds to questions according to established guidelines or by referring the customer to other staff as appropriate.
• Maintains and updates appraisal records, processes legal documents pertaining to technical transfers of title on property records, reviews accuracy of information, and enters and updates information in departmental database systems; determines from documents and real estate history if property is subject to reappraisal; retrieves information from systems as required, and initiates roll corrections, as necessary.
• Prepares and mails various correspondence, notices, forms, and/or applications; documents receipt of completed forms and applications; and sends to appropriate staff.
• Processes exemptions by explaining eligibility standards and procedures, receiving and reviewing required documentation and assisting with application completion, calculating exemption amounts according to established formulas, performing tax roll corrections, and transferring or cancelling exemptions.
• Assists in preparing appraisal value by processing parcel splits, combinations, and lot line adjustments, verifying new map configuration, creating new parcel records and files, pulling records, and posting for each category following established procedures.
• Reviews and interprets a variety of reports and records, transfers of ownership, exemption claim forms, and supplemental roll assessment, appraisal, and assessment related data.
• Gathers, assembles, updates, and distributes a variety of information, documents, forms, records, plans, and data as requested; researches records within areas of responsibility to prepare reports and correspondence and provide follow-up information to inquiries.
• Maintains accurate and detailed files, logs, and records, verifies accuracy of information, researches discrepancies, and records information.
• Verifies and reviews forms, documents, and reports for completeness, accuracy, and conformance with established regulations and procedures; applies departmental policies and procedures in determining completeness of reports, records, and files.
• Trains less experienced staff on specific departmental and unit policies and procedures as assigned.
• Receives payments for parcel maps and property characteristics, issues receipts, logs department income, and makes deposits to the Treasurer-Tax Collector.
• Performs other routine clerical support work as required, which may include, but is not limited to, copying documents, filing/retrieving files, processing mail, faxing information, collating documents, maintaining lists and logs, scanning/imaging/indexing documents, opening and distributing mail, processing outgoing mail, ordering, and maintaining inventory of supplies and forms, etc.
• Performs related duties as assigned.

Knowledge of:

• Applicable federal, state, and local laws, codes, and ordinances relevant to the area(s) of responsibility including state revenue and taxation laws governing the preparation of the assessment and supplemental assessment roll.
• Procedures and methods involved in the preparation and maintenance of the assessment and supplemental assessment roll.
• Records, information, and data requirements used in real and business property appraisal.
• Practices and terminology related to real property appraisal and mapping, including basic drafting.
• Legal instruments related to the transfer of real property.
• Principles and procedures of record-keeping and preparation of reports and correspondence.
• Business arithmetic.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability To:

• Perform detailed assessment support work accurately.
• Prepare, maintain, and research a variety of detailed records related to property tax assessment.
• Interpret, explain, and apply various types of property descriptions of real property.
• Understand and follow oral and written instructions.
• Prepare correspondence and communications in a clear and concise manner.
• Organize and maintain accurate files, logs, and records.
• Make accurate arithmetic computations.
• Learn, understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
• Organize work, set priorities, meet critical deadlines and follow-up on assignments.
• Use tact, initiative, prudence and independent judgment within general policy, legal, and procedural guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
• Effectively use computer systems, software applications relevant to work performed and modern business equipment to perform a variety of work tasks.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Equivalent to the completion of the twelfth (12th) grade; and

Assessment Technician I: One (1) year of clerical work experience with appraisal and assessor system experience preferred.

Assessment Technician II: Two (2) years of progressively responsible experience equivalent to the County’s class of Assessment Technician I.

Certifications and Licenses:

• Must possess a valid US driver’s license upon date of application. Must obtain California driver’s license following hire date per California DMV regulations.

PHYSICAL DEMANDS

• Mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and visit various County sites; primarily a sedentary office classification although standing in work areas and walking between work areas may be required; occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information; ability to lift, carry, push, and pull materials and objects up to 50 pounds.
• Vision to read printed materials and a computer screen.
• Hearing and speech to communicate in person and over the telephone.
• Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.

WORKING CONDITIONS

• Office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances.
• Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

EQUIPMENT AND TOOLS UTILIZED

• Equipment utilized includes personal computer, fax machine, cash register, and standard office equipment.

Disaster Service Worker

All Butte County employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker related training as assigned, and to return to work as ordered in the event of an emergency.