Communications Coordinator/Communications Manager in Lombard, Illinois at DuPage Senior Citizens Council

The DuPage Senior Citizens Council/Kane Senior Council (DSCC/KSC) is a not-for-profit 501(c)(3), volunteer-driven organization committed to the well-being, socialization, and health of seniors. DSCC/KSC is the designated Meals on Wheels and Community Dining provider in DuPage and Kane County.

About the Role

DSCC is looking for a full time, on-site Communications Coordinator/Communications Manager who reports to the Development Director.

Communications Coordinator/Communications Manager Responsibilities/Tasks

• Create and execute a 12-month development communications calendar, in partnership with the Director of Development, covering all digital and print channels.
• Design and produce all donor-facing communications: email campaigns, newsletters, direct mail appeals, event invitations, thank you cards, and impact reports.
• Write and design a monthly donor-focused digital newsletter — reoriented toward the donor perspective, with impact stories, program updates, and a giving call to action.
• Build and manage automated digital communication sequences in HubSpot, including the new donor welcome series, recurring giving program communications, year-end appeal sequences, and event follow-up campaigns.
• Manage all direct mail fundraising campaigns, including the year-end appeal, holiday card campaign, and any direct mail tied to DSCC's fundraising events.
• Create graphics, social media content, and visual assets that support donor engagement.
• Update and maintain the website, including donation pages, event pages, and organizational information, in coordination with any external web support.
• Manage and grow DSCC's social media presence across Facebook, Instagram, and LinkedIn, with a particular focus on storytelling, brand awareness, and audience growth.
• Support in-person donor engagement events with signage, printed materials, digital displays, and event communications.
• Collaborate closely with the Director of Development and Development Operations Coordinator to ensure all communications are integrated with donor data, campaign goals, and stewardship timelines.

Job Benefits

• $58,000 - $78,000 commensurate with experience
• Paid Time Off (10 sick days per year, 10 vacation days after completion of 3 months of continuous service, and 11 paid holidays)
• Health (HMO or PPO) and Dental PPO
• 100% employer-paid life insurance, short/long-term disability
• 401K
• Travel Reimbursement
• Professional Development Training
• LGBTQ+ Cultural Competency Training
• Company Sponsored Events

Qualifications

• 3–6 years of experience in nonprofit communications, marketing, or a closely related field.
• Strong writing skills - ability to write for multiple audiences and in multiple formats (email, social media, print, website copy, press releases).
• Graphic design proficiency (Canva, Adobe Creative Suite, or comparable tools).
• Fluency with email marketing platforms - HubSpot experience strongly preferred given existing organizational infrastructure.
• Comfort with website content management systems (WordPress or comparable).
• Strong project management skills - demonstrable ability to manage a complex communications calendar with multiple concurrent deadlines.
• Excellent interpersonal communication skills; collaborative, responsive, and proactive in coordinating across the development team.
• Experience with or genuine interest in donor-centric communications and fundraising; an understanding that the goal of communications is not just awareness but relationship and revenue.
• Photography, video production, or media relations experience a plus.

Skills/Experience Desired

• Strong organizational, communication, research, project management, writing skills, PC pro?cient, and Microsoft software
• Experience working with tight time frames and quick decision-making in a fast-paced environment
• Ability to establish and maintain effective working relationships with employees, other agencies, and the public
• Ability to interact well with older adults
• Excellent communication and problem-solving skills
• Excellent verbal and written communication