Motorsports Support Specialist at FUELTECH USA LLC – Ball Ground, Georgia

We are looking for a Motorsports Support Specialist to assist our customers with technical problems when using our products and services. Motorsports Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should be familiar with high performance automotive tuning and wiring. Ultimately, you will help establish our reputation as a company that offers excellent tech support aftermarket.

Responsibilities

Answer technical phone calls and emails

Provide tech support services to FuelTech customers

Race Track technical support: May require travel

Requirements

Experience in automotive performance and aftermarket

Aftermarket ECU tuning and installation experience

Understanding of internal combustion engines

Familiar with high performance automotive tuning and wiring

FuelTech experience is a plus - We provide training as long as the candidate has the base requirements

Be able to solve complex problems

Excellent communication skills over the phone/email

Good team player

Passionate about cars and racing

Willing to travel to race track days and offer professional level support to FT customers

Spanish speaker is a plus