Part-Time Intake Specialist at Restore Education – SAN ANTONIO, Texas

Supervisor: Intake Coordinator.

Status: Non-Exempt

Schedule: Part-Time

Hours: Monday-Friday 8:45am-1:45pm

Location: Main Campus

Note: Schedule and location are subject to change. Some Evenings and Saturdays may be required.

Create a positive and welcoming atmosphere for program applicants and visitors.

Answer phones while assisting incoming students.

Greet and check in students and visitors in a warm and friendly manner and respond to inquiries.

Assist with curriculum and promotional material reproduction.

Gather, compile, and input data into the TEAMS, Salesforce, Sync, and other Restore tracking systems.

Set up, proctor and close out student testing activities.

Maintain the reception area and all common areas at all times.

Stay up to date on AEL policy for registration, orientation, assessment, and data.

Collect complete and accurate registration documentation from applicants.

Facilitate individual new student orientations.

Conduct weekly follow-ups with new applicants.

Assess incoming students according to program guidelines and policy.

Record student contact hours as required by agency contracts.

Compile and transfer student hours from student attendance logs.

Report any record-keeping discrepancies to the Intake Coordinator.

Create, file and maintain accurate student files.

Receive, sort, and distribute incoming mail.

Take inventory of supplies and restock as needed.

React and adapt to immediate needs and changes.

Provide suggestions for improving systems and operating procedures.

Participate in required staff development, training sessions and meetings; travel may be required.

Maintain ongoing communication with program management and staff.

Assist with periodic file audits.

Perform related duties and fulfills responsibilities as required and/or assigned.

HS Diploma or GED required.

Associates degree or 60 college credit hours preferred.

Bilingual in English and Spanish required.

Minimum of 4 years of experience in clerical work, record-keeping, public relations, scheduling, community college, or adult education.

Advanced computer skills, including Microsoft Office and internet proficiency.

Ability to operate standard office equipment.

Experience with TEAMS, Salesforce, or other relevant database systems preferred.

Strong organizational skills.

Excellent written, oral and phone communication skills.

Professional customer service skills.

Ability to maintain strict confidentiality when handling student information.

Ability to work effectively with diverse populations and in varied situations.

Skilled at multitasking and assisting multiple people in a fast-paced environment.

Ability to establish and maintain cooperative working relationships with staff, students, and visitors.

Strong interpersonal skills with students and adults in educational or professional settings.

Willingness to learn new processes and acquire new skills.

Estimated Hourly Rate: $17.00-$18.00/hour

Must possess a valid Class C Texas Drivers License or obtain a valid Class C Texas Drivers License within thirty (30) days after becoming a resident of the State of Texas.

Physical requirements include visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting,

standing, bending, twisting, and walking to perform the essential functions.

Restore Education is committed to equal opportunity in employment for persons with disabilities and complies with the Americans with Disabilities Act of 1990 (ADA), as amended, and any other applicable state and federal laws. Accordingly, Restore Education does not discriminate against qualified individuals with disabilities regarding application, hiring, advancement, discharge, compensation, training or other terms, conditions, and privileges of employment. Moreover, it is Restore Educations policy to provide reasonable accommodations in employment to qualified individuals with disabilities so that they can perform the essential functions of the job, unless the accommodation would impose an undue hardship on the operation of Restore Educations business or would change the essential functions of the position. Retaliation against an individual with a disability for utilizing this policy or seeking a reasonable accommodation is prohibited. Individuals with any questions or requests for accommodation should contact the Human Resources Department.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.