Executive Operations Specialist at Anser – Arlington, Virginia

Position Overview:

ANSER is seeking a Bond Support Analyst focused on Personnel Onboarding to provide direct support within the Office of the Secretary of Defense (OSD), Director of Administration and Management (DA&M) Office. In this role you will facilitate key OSD leadership initiatives including the Bond Program, bringing operational efficiencies and subject matter expertise to the Department of Defense (DoD).

This position requires on-site support at the Pentagon, Monday through Friday, during core business hours of 8am-4pm with potential shifts in work time based on operational requirements.

Day to Day Responsibilities:

• Lead onboarding, integration, and ongoing support for senior DoD and private-sector executives within the program, ensuring a seamless experience for all participants.
• Provide high-touch, concierge-level support to leadership, including the Secretary and Deputy Secretary of Defense, across daily operations and strategic engagements.
• Manage administrative operations end-to-end, including scheduling, calendar management, event planning/logistics, correspondence, and office coordination.
• Prepare and review executive-level materials, ensuring accuracy, professionalism, and compliance with DoD standards and formats.
• Coordinate personnel actions such as security clearances, Special Government Employee appointments, onboarding/offboarding (e.g., CAC/NIPR access), and required documentation routing.
• Oversee travel coordination using Defense Travel System (DTS), including authorizations, reservations, and vouchers, while adapting to frequent changes.
• Maintain office operations, including supply procurement, IT requests, equipment maintenance, mail/package handling, and SharePoint/website updates.
• Ensure records management compliance in accordance with DoD, GSA, and National Archives policies and lifecycle requirements.
• Serve as a professional liaison across stakeholders, communicating effectively with senior government officials and executives in all formats (written, verbal, in-person).
• Support ad hoc initiatives and special projects in alignment with OSD priorities.

Required Qualifications:

• Active Top-Secret clearance required at date of hire with ability to obtain TS/SCI.
• Bachelors Degree
• 8+ years experience with relevant professional work efforts, preferably within the OSD or the DoD.
• Prior experience providing professional and analytic deliverables, insights in support of technical, managerial, procedural, project tasks.
• Prior experience supporting onboarding or offboarding of senior level personnel, such as CAC and NIPR account requests, routing security clearance paperwork, routing ethics paperwork.
• Prior experience providing direct support to senior level DoD personnel.
• Prior experience working correspondence management, task assignment and tracking, or Executive Secretariat-like functions in the U.S. government.

Preferred Qualifications:

• TS/SCI clearance.
• Masters Degree
• 10+ years experience with relevant professional work efforts, preferably within the OSD or the DoD.
• 6+ years of direct support to senior level DoD personnel.
• Prior experience working with and/or supporting senior-level officials and knowledge of the structure and missions of the OSD and the Components.
• Exceptional oral and written communication skills.
• Strong understanding of concierge level support across competing urgent requirements.
• Strong people skills with the ability to objectively view requirements and evolve operations to maximize efficiencies.
• Highly proficient with the Microsoft Office Suite of applications, especially Word, Excel, PowerPoint, SharePoint, and Teams.
• Ability to produce quality work independently or in a group setting, provide solutions to customer issues, and solve problems quickly occasionally in an ambiguous environment.