Customer Service Representative in Pittsfield, Massachusetts at Berkshire Health Systems
Job Function: Customer Service
Berkshire Health Systems
Pittsfield, Massachusetts, 01201, United States
Posted on
Explore Related Opportunities
Customer Service Representatives jobs near me in MassachusettsJobs near me in MassachusettsCustomer Service Representatives jobs
Job Description
Customer Service Representative
-
DEFINITION/PRIMARY FUNCTION
-
The Customer Service Representative is responsible for incoming and outgoing phone calls for the Patient Accounting Department to facilitate the billing and collection of all self-pay patient accounts receivables. The fiscal aspects are from the initial billing of Self-Pay accounts, setting up payment arrangements and follow-up through final resolution of the accounts, including referral to Collection Agencies.
-
-
POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)
-
Experience:
-
Knowledge of third party billing and personal computer experience.
Prior registration and admitting experience preferred.
-
-
Education and Training:
-
Level of knowledge associated with Associates Degree
-
-
License, Certification & Registration:
-
None
-
-
Other Requirements:
-
Expert knowledge of and ability to interpret third party contractual agreements. Professional presentation with exceptional customer service skills including oral, written and telephone communication.
Ability to consistently maintain high level of confidentiality.
Strong typing skills and computer systems experience.
Must possess and demonstrate strong organizational skills.
Ability to speak the English language in a clearly understandable manner. Ability to troubleshoot, maintain proper operation of business equipment. Ability to handle stressful situations calmly and rationally.
Meet deadlines even with a high volume of interruptions.
-
-
Scan to Apply
Just scan this QR code to apply from your phone.
Job Location
Pittsfield, Massachusetts, 01201, United States
Frequently asked questions about this position
Similar Jobs In Pittsfield, Massachusetts
Hot Job
Customer Service Associate (Call Center)
BREAKAWAY RETAIL ENTERPRISES
Greenfield, Massachusetts
Contact Center Representative
Greylock Federal Credit Union
Pittsfield, Massachusetts
DSP
In Flight, Inc
Valatie, New York
CC 465 Warehouse/Admin Associate
Spectra Metals Sales Inc
Albany, New York
DSP
In Flight, Inc
Hudson, New York
Continue to apply
Enter your email to continue. You’ll be redirected to the employer’s application.By clicking Continue, you understand and agree to JobTarget's Terms of Use and Privacy Policy.