JobTarget Logo

Customer Service Representative in Pittsfield, Massachusetts at Berkshire Health Systems

Job Function: Customer Service
Berkshire Health Systems
Pittsfield, Massachusetts, 01201, United States
Posted on

Explore Related Opportunities

Job Description

Customer Service Representative

  • DEFINITION/PRIMARY FUNCTION
    • The Customer Service Representative is responsible for incoming and outgoing phone calls for the Patient Accounting Department to facilitate the billing and collection of all self-pay patient accounts receivables. The fiscal aspects are from the initial billing of Self-Pay accounts, setting up payment arrangements and follow-up through final resolution of the accounts, including referral to Collection Agencies.
  • POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)
    • Experience:
      • Knowledge of third party billing and personal computer experience.
        Prior registration and admitting experience preferred.
    • Education and Training:
      • Level of knowledge associated with Associates Degree
    • License, Certification & Registration:
      • None
    • Other Requirements:
      • Expert knowledge of and ability to interpret third party contractual agreements. Professional presentation with exceptional customer service skills including oral, written and telephone communication.
        Ability to consistently maintain high level of confidentiality.
        Strong typing skills and computer systems experience.
        Must possess and demonstrate strong organizational skills.
        Ability to speak the English language in a clearly understandable manner. Ability to troubleshoot, maintain proper operation of business equipment. Ability to handle stressful situations calmly and rationally.
        Meet deadlines even with a high volume of interruptions.

Job Location

Pittsfield, Massachusetts, 01201, United States

Frequently asked questions about this position

Similar Jobs In Pittsfield, Massachusetts

Hot Job

Customer Service Associate (Call Center)

BREAKAWAY RETAIL ENTERPRISES
Greenfield, Massachusetts

Contact Center Representative

Greylock Federal Credit Union
Pittsfield, Massachusetts

DSP

In Flight, Inc
Valatie, New York

CC 465 Warehouse/Admin Associate

Spectra Metals Sales Inc
Albany, New York

DSP

In Flight, Inc
Hudson, New York
Continue to apply
Enter your email to continue. You’ll be redirected to the employer’s application.
By clicking Continue, you understand and agree to JobTarget's Terms of Use and Privacy Policy.