Software Developer / IT - Internal Tools at Gamers Choice – Long Island City, New York

Gamer’s Choice is a team of passionate gamers, creators, and innovators based in Queens, New York. What began as a small local shop has grown into one of the leading destinations for Trading Card Game players and collectors around the world. We’re driven by a shared love for gaming and community, offering both an engaging online experience and a vibrant in-store atmosphere. Our mission is to be the ultimate home for fans to connect, compete, and celebrate the games they love. While Yu-Gi-Oh! has always been our foundation, we’re expanding into exciting new titles like Pokémon, One Piece, Riftbound, and Disney Lorcana. Our Long Island City store serves as the heart of our community, hosting tournaments, events, and gatherings that bring players together both in person and online.

Location: 34-09 Queens Blvd, Long Island City, 11101

Schedule: 9:00 am – 5:30 pm, Monday - Friday
Compensation: $66,300 - $70,000 annually DOE

The Software Developer/IT – Internal Tools will take full ownership of an internally built business application that powers key operational workflows at Gamer’s Choice. This is a hands-on role focused on maintaining, improving, and stabilizing an existing AI-assisted codebase. You’ll work closely with leadership to understand their needs, diagnose issues, and implement enhancements that keep our systems reliable as the business scales. This role will also oversee device setup, troubleshooting, and system reliability across our retail, warehouse, and livestream environments. The ideal candidate is proactive, organized, and comfortable supporting a fast-paced, high-growth operation.

Responsibilities

• Review, understand, and maintain an existing AI-assisted codebase used across multiple departments.
• Diagnose bugs, fix broken functions, and ensure the system remains stable and reliable.
• Implement new features and improvements based on feedback from internal stakeholders.
• Write clean, readable, well-documented code to support long-term maintainability.
• Collaborate with non-technical team members to translate operational needs into technical solutions.
• Manage version control, testing, and basic deployment workflows to ensure smooth updates.
• Set up, configure, and deploy all company devices, ensuring proper software installation, updates, and security tools.
• Maintain and troubleshoot the company Wi‑Fi, routers, switches, and other networking equipment.
• Maintain all company devices including basic troubleshooting, setup, distribution, and recovery.
• Act as the primary point of contact for IT-related issues, and provide quick diagnosis and resolution of these issues, especially for our live-stream platforms.

• 1–3 years of hands-on coding experience (professional or project-based)
• Proficiency in at least one relevant language (JavaScript, Python, or similar)
• Strong troubleshooting skills across Windows/Google Chrome environments and wifi environments.
• Ability to read, understand, and debug AI-generated code.
• Comfortable working independently with minimal oversight in a fast-paced environment.
• Familiarity with Git and standard development workflows.
• Understanding of basic IT issues and resolutions, such as the setup of equipment, installation of software, maintenance and troubleshooting of equipment (computer, internet access, etc) issues.

• A stable, reliable internal tool with significantly fewer bugs and downtime.
• Clear, well-documented code that future developers can easily understand.
• Faster turnaround on feature requests, bug fixes, and general hardware troubleshooting for internal teams.
• Improved workflows and operational efficiency driven by thoughtful enhancements.
• Reliable distribution and tracking of company tools, and quick resolution of IT-related escalations.

• Health Insurance
• Dental & Vision Coverage
• Paid Time Off
• 401(k)
• Employee Discounts
• Gym Membership Reimbursements

Core Values
Community First

For the Love of The Game

Commitment to the Customer
Integrity and Transparency
Treating People Right

EEO/AAP Statement

Gamer’s Choice is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. Gamer’s Choice is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

If you require an accommodation to participate in the application process, contact us at hr@gamerschoice.com.

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned, but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change, so, too, may the essential functions of the position.