ACCOUNTS RECEIVABLE SPECIALIST at Milner Inc – Norcross, Georgia

Job Title: Accounts Receivable Specialist

Branch: 999

Department: Corporate

Reports to (Title): Accounts Receivable Manager

Date: 04/02/2026

BASIC FUNCTION

Primary Responsibility: The Accounts Receivables Specialist is responsible for ensuring accurate accounting records for applying payments to customer accounts (checks, wires, and credit cards). This is a responsible non-supervisory position. Duties include performing a variety of complex clerical and entry-level bookkeeping and accounting tasks, applying accepted procedures to the preparation and maintenance of accounting and other records.

WORK PERFORMED

• Accurately apply payments to customer accounts (checks, wires, and credit cards).
• Reconcile customer balances and accounts receivable.
• Address payment issues such as double payments and other discrepancies.
• Contact the customers for accurate cash application.
• Research unidentified customer accounts and/or overpayments.
• Assist collections with customer account reconciliations .
• Fast-paced, high-volume environment.
• Perform other duties as required.

EDUCATION REQUIREMENTS

• Requires high school diploma.

EXPERIENCE REQUIREMENTS

A minimum of 1 year experience in cash application, customer account management, involving advanced recordkeeping (directly related business school or college courses may be substituted equally for up to one (1) year of experience); OR, any equivalent combination of experience and training that provides the required knowledge, skills and abilities.

Experience required in the following areas:

• Working knowledge of account receivables practices and accepted office procedures.
• Ability to create Excel spreadsheets.
• Ability to perform a volume of numerical detail work with speed and accuracy to make difficult mathematical computation with or without mechanical assistance (ability to operate a calculator by touch).
• Ability to prepare financial and other records in a systematic, neat, legible manner.
• Ability to establish and maintain effective working relationships with co-workers, a variety of governmental employees and officials and the general public.

Additional skills required:

• May require the ability to type at a speed of at least 40 words per minute with a high degree of accuracy.
• Excellent verbal and written communication skills.
• Excellent customer service skills.
• Ability to manage multiple tasks with frequent interruptions, occasionally in urgent situations.
• Ability to communicate, interact and work effectively and cooperatively with people from diverse ethnic and educational backgrounds.

WORK ENVIRONMENT

• May prepare summary sheets or other work papers for supervisor’s or auditor’s use in preparing comprehensive financial statements.
• May perform secretarial functions as needed for assigned staff member(s).

SPECIAL REQUIREMENTS

• Employees must complete the required courses as described by Human Resources for all employees.
• This description presents the major responsibilities required for this job title. Individual positions may require the performance of additional duties as assigned.

BUDGET RESPONSIBILITY

• Secure and maintain work environment, PC, Phone and other assigned equipment.