Country Manager in at Felix Technologies, Inc.

About Us
At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before.
We are a hyper-growth Series B company, backed by over $100 million in funding from top-tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an “Endeavour Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award. We are a group of extremely talented and dedicated high-performers, united by our shared obsession with a single goal: empowering our customers. We are all owners of Félix, driven by a bias for action and a true experimentation spirit to get shit done with urgency and focus.
Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long. We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence. We are bold, we care less about what others are doing, and more about creating sustainable value and a product that truly makes our users' lives better. We are building the future, today.

About the Role
This is a generalist role that bridges Growth execution and Product feedback, designed to give our Brazil launch a dedicated, single point of contact.
You will be the internal voice of Brazil: running communications and campaigns, keeping local content sharp, and feeding real market insights back to the product and growth teams. As Brazil grows, so does this role.

Responsibilities
Growth & Marketing

• Send launch communications to Brazilian users when the country goes live
• Manage and update Brazilian landing pages, including bank listings, store coverage, and dual currency information
• Execute email campaigns targeting Brazilian users
• Localize and write content in Portuguese for all communications and marketing materials
• Support influencer strategy as the market scales

Product

• Flag local insights and market feedback to the product team on an ongoing basis
• Identify product adjustments needed based on how Brazilian users behave, and on direct user feedback (on social media, NPS, etc.)
• Serve as the internal voice of Brazil for product decisions
• Review user conversations to surface feedback and improvement opportunities
• Collaborate with the Growth and Product teams on metrics, what's landing and what isn't

Requirements

• 4+ years of experience in similar roles
• Native Portuguese speaker
• Fluent English
• Experience in content creation, copywriting, and communication
• Understanding of the Brazilian market: banking behavior, how financial products are perceived locally, and the dual currency dynamic
• Pulse on Brazil's digital and fintech landscape
• These are the applicable requisites, although equivalent competencies in any of the above will also be considered.

Nice to Haves

• Advanced/Fluent Spanish
• Experience executing growth or marketing campaigns in a startup environment
• Experience working with product or customer success teams
• Prior experience in fintech or financial services
• Familiarity with Brazilian payment rails and remittance ecosystems

What We Offer

• Competitive salary
• Initial stock options grant
• Annual performance bonus
• Health, dental, and vision plans
• Remote work environment, although we have offices in Miami and México City and would love to work in hybrid model if you are up to it.
• Continuous learning opportunities
• Unlimited PTO
• Paid parental leave
• Empowering opportunities for growth in a dynamic entrepreneurial environment

Equal Opportunity Employer
At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.
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