Special Needs Assistant Letterkenny at Platinum Homecare – Letterkenny, Ulster

Start your Career with Platinum Homecare & start enjoying all the benefits our Homecare Company can offer you!

Platinum Homecare would love to hear from you if you come from a care assistant, healthcare assistant, support worker, carer, care worker, retail or hospitality background!!

Role Purpose

The Healthcare SNA provides essential support to patients or residents with physical, intellectual, or sensory disabilities. Your primary goal is to assist with daily living activities, implement care plans, and ensure the safety and well-being of those under your care in a clinical or residential environment.

Our Benefits:

• Competitive Salary with Enhanced Sunday & Bank Holiday Rates
• A Work Schedule to Suit You
• Full Induction Training
• People Moving Handling Training
• Mileage
• Christmas Savings Club
• Access to Health Plan
• Career Progression Opportunites
• Continuous Training & Support
• Focus Groups - Where Carers Share & Assist Each Other
• Free Vetting
• Refer a Friend Bonus *t&c's apply

Key Responsibilities

• Direct Patient Support: Assist with mobility, feeding, dressing, and personal hygiene, always ensuring the dignity of the patient.
• Care Plan Execution: Work closely with the multidisciplinary team (Physios, Nurses, OTs) to carry out specific therapeutic exercises or behavioural support strategies.
• Safety & Monitoring: Maintain a safe environment for patients with complex needs; monitor for changes in condition and report immediately to the nursing staff.
• Social Engagement: Provide emotional support and encourage participation in social or recreational activities to improve quality of life.
• Documentation: Maintain accurate, confidential records of patient progress and daily observations in compliance with healthcare regulations.

Requirements & Qualifications

• Education: Relevant certification in Healthcare Support, Disability Studies, or Special Education (e.g., QQI Level 5/6 or equivalent).
• Experience: Previous experience working with individuals with complex needs or in a healthcare setting is highly preferred.
• Soft Skills: Exceptional patience, empathy, and the ability to remain calm under pressure.
• Physical Stamina: Ability to assist with manual handling and remain active throughout the shift (Manual Handling certification is often required).
• Communication: Clear verbal and written communication skills for effective handovers.

The above Job Description is not intended to be an exhaustive list of duties. Responsibilities may be reviewed from time to time to reflect the changing needs of the business and the position you hold. Consequently, the company may at any time add, reduce or change any aspect of your duties and responsibilities within the general scope of your position, it being understood that you will be given fair notice of any of these changes. The company will ensure that you will not be assigned tasks beyond your capabilities.