District Manager at Our Team – Highland Heights, Ohio

Reporting to the Director of Operations your responsibility is brand management and revenue growth through planning, direction setting, operational focus, financial results management, coaching of in-restaurant leaders, and employee development for a group of restaurants within a specified geographic area.

Key Business Areas

A “Key Business Area” is an area of performance in which the District Manager must be successful to meet their accountabilities. Successful results in Denny's Key Business Areas are supported by the following behaviors or actions:

1. Represents Denny's Vision, Mission and Core Values

1. Oversees profit, sales, and guest count growth for assigned geographic area; works with General managers (GMs) in assigned area to develop and execute growth plans
2. Ability to prepare and interpret financial and operational reports and schedules, analyze data, and develop solutions to ensure operating goals are achieved
3. Analyzes and identifies gaps in area operational performance and addresses them to maximize performance and achieve goals
4. Leads the annual area planning process by aligning area goals with the corporate strategic annual operating plan
5. Consistently and effectively communicates the company's objectives to all store management teams through organized and scheduled conference calls, meetings and/or electronic communications
6. Encourages General Managers to promote Denny's through community involvement activities and coaches General Managers to develop and execute their local store marketing plan to drive sales and guest count
7. Facilitates the successful roll-out of new programs for the assigned geographic area
8. Develops and executes people plan for the assigned area which reflects high standards through bench and succession planning, consistent mentoring, feedback, and people development
9. Works to create and maintain a enjoyable and respectful environment for our guests and employees throughout the assigned geographic area
10. Actively works to resolve and prevent employee relations issues and partners with the Employee Response Department and/or Business Manager on investigations and follow-up activities; takes appropriate disciplinary measures as warranted
11. Monitors compliance with Denny's Brand Standards, policies and procedures, all health codes and other regulatory requirements and employment laws
12. Checks equipment and facilities for compliance to corporate standards and takes corrective action when required
13. Oversees that proper security procedures are in place to protect employees, guests and company assets
14. Builds relationships with support departments and franchisees, and encourages managers to do the same
15. Partners with Franchise Business Leaders to build Brand Unity and share best practices
16. Completes and submits all reports, documentation, and other administrative requirements in a timely manner
17. All other tasks and duties as assigned

Essential Functions

· Lift and carry supplies and equipment weighing up to 50 lbs

· Bending, stooping, reaching, and lifting

· Must be able hear well in a loud environment to respond to employee and guest needs

· Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling

· Ability to work around potentially hazardous chemicals

· Must have sufficient mobility to move and operate in confined work area

· Must be able to observe staff and all aspects of restaurant operations

· Must work inside and outside of the restaurant

· Must be able to operate the Denny's point of sale system

· The ability to drive, stand, sit, and walk for extended periods of time

· Ability to travel frequently, including overnight stays and airline travel when applicable

· Ability to tolerate extreme temperature changes in kitchen and freezer areas

Position Qualifications

• Ability to handle high stress situations
• Excellent oral (including public speaking) and written communication skills and the ability to communicate with all levels of the organization
• Strong Word, Excel, PowerPoint, and internet skills
• Communicates effectively in the English language
• Ability to coach and motivate others to achieve area and corporate goals
• Strong problem-solving skills and the ability to partner with others to achieve results/resolution
• Excellent interpersonal skills with the ability to negotiate and influence
• Places a value on diversity and shows respect for others
• Excellent financial and business acumen
• Proven ability to manage multiple priorities simultaneously with a strong attention to detail
• Ability to work weekends, holidays, days, and evenings

• Licensed to operate an automobile without hours of operations restrictions