Office Coordinator at A&C Furia Electric Motor LLC, a Rapid Group company – White Plains, New York

Company Overview:

The Rapid Group (TRG) is the parent company of six operating subsidiaries that have been providing exceptional service and technical expertise for more than five decades. These subsidiaries include Rapid Pump & Meter Service Co., Machinery Services Co., Delta Electro Power, Industrial Sales & Service (IS&S), AC Furia, Pumping Solutions, and O&M Solutions. As subsidiaries, each company operates under the TRG umbrella while maintaining its own specialized capabilities, allowing us to deliver comprehensive mechanical, electrical, pumping, and industrial infrastructure solutions across the Northeast.

Together, our companies support municipal, industrial, commercial, and transportation sectors with best-in-class maintenance, repair, installation, field service, and emergency response services that keep critical systems operating reliably and efficiently.

Position Summary:

AC Furia is seeking a highly organized and detail-oriented Office Coordinator to support daily operations out of our White Plains, NY location. This role is essential to ensuring smooth service operations by coordinating technician scheduling, supporting administrative and accounting functions, and maintaining accurate job and customer records.

The ideal candidate thrives in a fast-paced environment, has strong communication skills, and brings prior experience in a service-based industry (preferred).
Key Responsibilities:

• Schedule and coordinate technician dispatch for service calls and projects
• Create and process purchase orders accurately and in a timely manner
• Perform accounts payable functions, including invoice processing and reconciliation
• Review, confirm, and approve technicians’ daily timesheets for accuracy and completeness
• Process invoices and manage billing for open and in-progress job tickets
• Add inventory and materials to job tickets to ensure accurate costing and billing
• Assist in preparing and organizing customer quotes and proposals
• Answer and direct incoming calls in a professional manner
• Maintain communication with customers regarding scheduling, updates, and service needs
• Sort and distribute incoming mail and correspondence
• Follow up on open invoices and assist with collections as needed
• Maintain organized records of job tickets, transactions, and customer communications
• Support daily operational needs to ensure efficient workflow across departments
Qualifications:

• Minimum of 2 years of administrative or service coordination experience; service industry experience strongly preferred
• Knowledge of purchase orders, invoicing, billing, and accounts payable processes
• Experience reviewing timesheets or payroll-related documentation is a plus
• Strong organizational skills with exceptional attention to detail
• Ability to multitask, prioritize, and adapt in a fast-paced environment
• Excellent communication and customer service skills
• Strong relationship management skills with the ability to interact professionally across all levels
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams); experience with service management software is a plus
• Reliable, proactive, and team-oriented
• Bilingual in Spanish and English is preferred

Additional Requirements:
• Must be local to White Plains, NY or within a reasonable commuting distance
• Ability to work full-time, on-site

Benefits:
• Highly competitive base pay
• Comprehensive Medical, Dental, Vision, and Disability benefits
• 401(k) retirement savings program with company match
• Paid Time Off (PTO) and Sick Time
• Life Insurance
• Referral Program
• A culture that values growth, development, and internal promotion

Work Conditions / Schedule:
• Schedule: Monday – Friday, 7:00 AM – 4:30 PM
• Location: White Plains, NY (Onsite)
• Subsidiary: AC Furia
EEO Statement
The Rapid Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, age, disability, veteran status, or other protected characteristics.