What type of employment is offered for this Hotel Guest Service Associate at Tetherow Resort $20/hr role?

Full-time or part-time position

Hotel Guest Service Associate at Tetherow Resort $20/hr at Tetherow Resort

Tetherow Resort has an immediate opening for Guest Service Associate!

Must have weekend availability

Why Tetherow?

At Tetherow we energize and inspire our members and guests to live, explore, play and connect, and we encourage the same for our team members. We know our team members are our greatest ambassadors and are critical to our success, and we take pride in providing a beautiful environment where they can learn, grow, and thrive while working together to deliver an exceptional experience. We invite you to explore a career with us and join in the fun!

Who you are...

You are energetic, inspiring and adventurous

You love to have fun while you’re at work

You enjoy going above and beyond for your team and guests

You have strong organizational skill with the ability to multi-task in a fast paced

You work well independently, and in a task-oriented, team environment, developing constructive and cooperative working relationships with others and reinforcing them over time

You love meeting new people and making them feel welcomed

You have excellent communication and listening skills

You have a minimum of two years of customer service experience, ideally at least one year in hospitality/hotels or resort

You are proficient in Microsoft Word, Outlook and Excel

You have a high school diploma or equivalency degree

You are available to work varying schedules; including evenings, weekends and holidays

What you’ll do...

Give our guests a warm welcome upon arrival

Check guests in by verifying all names of party on reservation and issue room keys

Provide guests with information on hotels policies, services and amenities

Coordinate with our housekeeping team to ensure room availability

Direct guests to proper resort staff members for escort, transportation, and concierge services

Listen and respond to guest complaints in a gracious and appropriate manner

Review the final bill with the guest, post charges and make any necessary correction to the account

Answer, record and process guest requests, including requests for special occasion assistance such as birthdays, anniversaries, etc.

Benefits & Extra Perks!

401(k) plan with Company Match

Medical, Dental, and Vision insurance eligible

Paid Time Off

Golf Privileges

Discounts at Tetherow restaurants & Golf Shop

$5 Employee breakfast & lunch meals

Employee referral bonuses

Work in one of the most beautiful settings in Central Oregon

Please note: This job requires open availability on nights, weekends & holidays.

Hotel Guest Service Associate at Tetherow Resort $20/hr at Tetherow Resort – BEND,, Oregon

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