Workforce Case Manager in Philadelphia, Pennsylvania at Norris Square Civic Association

Join our dynamic team as a Workforce Case Manager, where you will play a vital role in supporting individuals to achieve their employment and career goals. This position offers an opportunity to make a meaningful impact by providing personalized guidance, resources, and support to help clients overcome barriers and succeed in the workforce.

Key Responsibilities:

- Assess clients’ employment needs, skills, and barriers to develop individualized employment plans.

- Provide career counseling, job search assistance, and skills development resources.

- Connect clients with training programs, educational opportunities, and community resources.

- Monitor client progress and adjust plans as needed to ensure successful employment outcomes.

- Maintain accurate and timely documentation of client interactions and progress.

- Collaborate with employers, training providers, and community organizations to facilitate employment opportunities.

- Advocate for clients to ensure they receive appropriate support and services.

We foster an inclusive, supportive environment that values growth and professional development. Join us to make a difference in the lives of individuals seeking employment opportunities and contribute to building a stronger, more resilient community.

Skills and Qualifications:

- Bachelor’s degree in social work, human services, psychology, or related field preferred.

- Proven experience in case management, employment services, or related roles.

- Strong interpersonal and communication skills.

- Ability to assess client needs and develop tailored employment plans.

- Knowledge of local employment resources, training programs, and community services.

- Excellent organizational and time-management skills.

- Ability to work independently and as part of a team.

- Compassionate, patient, and committed to helping others succeed.