Student Success Navigator, Early Childhood Education Apprenticeships in Philadelphia, Pennsylvania at Community College of Philadelphia
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Job Description
Salary Range: $1,300,000.00 Annually
Location: Main Campus - Philadelphia, PA
Job Type: Full-Time Administrator
Job Number: 2026-00011
Department: Div-Access & Community Engagement
FLSA: Exempt
Job Description:
Success starts at Community College of Philadelphia. Innovators and difference makers work at Community College of Philadelphia. Diversity thrives at Community College of Philadelphia. We are a college that is committed to promoting a work environment that attracts and retains talented and diverse faculty and staff. We challenge each other and ourselves to achieve at the highest level while contributing to the mission of the College and the betterment of Philadelphia. We value and support an intellectually dynamic community to prepare our students for global citizenship. Join us and become a part of a community that has long been and will continue to be generators of generational chance in this city and beyond.
Community College of Philadelphia is an open-admission, associate-degree-granting institution which provides access to higher education for all who may benefit. Its programs of study in the liberal arts and sciences, career technologies, and basic academic skills provide a coherent foundation for college transfer, employment and lifelong learning. The College serves Philadelphia by preparing its students to be informed and concerned citizens, active participants in the cultural life of the city, and enabled to meet the changing needs of business, industry and the professions. To help address broad economic, cultural and political concerns in the city and beyond, the College draws together students from a wide range of ages and backgrounds and seeks to provide the programs and support they need to achieve their goals.
Position SummaryThe ideal candidate for this position is proactive, detail-oriented, an excellent communicator, flexible, positive, and a team player who has experience working with students to promote their success.
- Oversee recruitment, selection, and all registration and application processes of new Apprentices for theECEApprenticeship and candidates for Child Development Associate Program.
- Serve as primary point of contact to support students in navigating all onboarding procedures, including assessment tests, funding requirements such asPHMCEligibility Processes andTEACHScholarship applications for all students in apprenticeship cohorts andCDAcourse.
- Act as primary point of contact for external partners that are essential to ensuring student success (i.e.,PHMCand FirstUp).
- In collaboration with Success Coach,ECEApprenticeship, assist with workshops on financial literacy, tuition,TEACHforms, etc. to all students in Apprenticeship cohorts.
- Build relationships with and advocate for students, helping them successfully navigate the College systems, connecting to resources, and identifying or providing supports as needed.
- In collaboration with Success Coach and Director, Apprenticeships & School-to-Work Programs, oversee necessary data collection— prepare written reports on pertinent data for internal and external partners when required.
- In collaboration with Success Coach, maintainFERPAdocuments of all apprentices and documentation of student progress.
- Maintain strictest standards of conduct and confidentiality regarding student records in compliance withFERPA(Family Educational Rights and Privacy Act of 1974, as amended), Veterans Administration, Title IV, PA Act 48, 114 and 335.
- Participate in monthly meetings with program partners and representCCPat apprenticeship board meetings if needed.
- Perform other duties as assigned.
- Associate’s degree in Education, Behavioral Health, Human Services, Liberal Arts, or
related field required.
- Two (2) years’ experience in higher education administration, Apprenticeship or other workforce training programs, or other educational environment required.
- Excellent organizational, communication, and time management skills required.
- Demonstrated proficiency utilizing MS Word, PowerPoint, and Excel required.
- Knowledge ofNAEYC(National Association for the Education of Young Children) standards of best practice required.
- Excellent written and verbal communication skills required.
- Strong attention to detail and accuracy required.
- Ability to collaborate well with internal and external constituents and stakeholders including students, funders, College administrators, faculty, and support staff required.
- Ability to manage multiple projects simultaneously; ability to prioritize tasks, meet deadlines, and maintain flexibility required.
- Willingness and enthusiasm to learn, grow and develop the apprenticeship program atCCPfor the Early Childhood Education workforce required.
- Ability to work evening and weekend hours required.
- Ability to maintain sensitivity, understanding, and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds required.
- Bachelor’s degree in Early Childhood Education, Social Work, or related field preferred.
Any and all degrees must be from a recognized institutional accreditor.
- Prior experience working with internal and external partners in the development and implementation of training programs preferred.
- Prior experience managing, tracking, and reporting on data preferred.
- Proficiency utilizing Destiny One or Banner and/or alternative cloud-based data tracking systems preferred.
If you are required to submit references in your application, please provide your current supervisor and two previous supervisor's contact information.
Please note - CCP will not contact your references until a contingent offer has been made. You will have the opportunity to alert your references and current employer prior to the reference check process beginning.
Thank you for your interest in opportunities at Community College of Philadelphia. Below is a summary of the comprehensive benefits package available to administrative employees.
Administrative employees receive a competitive benefits package that includes:
Medical, prescription, dental, and vision coverage at no cost (PPO buy-up plan available at a cost)
College-paid life insurance and long-term disability
403(b) retirement plan with a 10% College contribution when you contribute 5%
Generous paid time off, including:
Vacation time: 23 paid vacation days; prorated based on hire date
Personal time: 22.5 hours annually (3 days - prorated based on hire date)
Sick time: paid at 100% with appropriate documentation
Paid bereavement leave
Paid holidays
Tuition remission (100%) for employees and eligible dependents
Forgivable Loan Program
Employee Assistance Program (EAP)
Additional perks include winter break, spring break, and summer hours (4-day workweek)
For additional details, please visit our benefits page.
Which statement below best describes the highest level of education you have completed?
- High school graduate, diploma or the equivalent (GED)
- Associate degree
- Bachelor's degree
- Master's degree
- Professional degree
- Doctorate degree
Do you have two (2) years’ experience in higher education administration, Apprenticeship or other workforce training programs, or other educational environment?
- Yes
- No
Do you have prior experience working with internal and external partners in the development and implementation of training programs?
- Yes
- No